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Support Request Description *
Net Friends helped launch Serenex in 2001 from Dr. Tim Haystead’s lab in the Pharmacology and Cancer Biology research department of Duke University Health System (now known as Duke Health).
Serenex occupied space we helped setup for them at Beckton Dickinson biotech startup incubator space, then they launched into their permanent home off Fosters Street in Durham where they grew and thrived for several years before being acquired by Pfizer.
We continue to support Dr. Haystead’s basic research lab at Duke and have since he originally arrived at Duke around year 2000.
Tryton Medical is a medical startup which developed a cardiac stent for use in bifurcation lesions. Net Friends has managed Tryton’s technology needs in their Durham office, and has provided support for the leadership team located across the US and Europe.
Not only do we provide on demand support for the US and EU leadership team and employees (including after hours and weekend support for VIP staff), we coordinate with distribution partners, assist in meeting FDA guidelines, HIPAA compliance & document submission, as well as managing and maintaining an in-house Quality Management System (document & training management).
Our partnership has helped Tryton focus on their critically important research and development.
As ROTEM was getting all their 21 CFR Part 11 ducks in a row and looking for acquisition, they transitioned from their previous IT provider to bring us in due to our compliance and regulatory expertise.
Within a year of our coordinated support with the compliance firm Cyreonix, ROTEM was acquired by Laboratory Instruments and successfully merged with their organization.