You never forget your first cybersecurity incident. It was the summer of 2001, & I was working as a field tech, supporting several medical research departments.
How do you know when to cut ties with your IT provider? You watch for these warning signs that indicate low operational maturity.
Nearly 1 out of 4 small businesses suffered at least one cyber attack last year. Discover cost free protections you can implement now to improve your security.
Outsourced IT services allow SMBs to leverage the expertise and capacity of managed services providers to boost their productivity and profitability.
Securing mobile devices with MAM or MDM is so vital and too often overlooked. Whichever path your organization chooses, you are already ahead of the game!
With an above-average hurricane season ahead of us this year, now is the time to prepare for any adverse weather that could impact your business.
The drive to be a dominant player in your market requires leveraging the latest tech innovations. Your IT should make you more competitive, not hold you back.
Hiring a Managed Services Provider (MSP) is a significant decision. Most businesses take one of three approaches, yet overlook a few key consideration factors.
Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.
Patch management is crucial to ensure business continuity. Learn more about how software patching can safeguard your organization.
Anywhere Operations is the new preferred work model. Let’s explore how zero-touch provisioning (ZTP) facilitates quick, easy, and safe remote work processes.
Anywhere Operations requires significant IT investments. Explore why businesses prefer Operating Expenses (OpEx) for powering Anywhere Operations.
Small businesses need to keep up with digital transformation to thrive. Let’s discuss four critical IT projects that can boost your success.
Learn more about NetForce Architect, our solution for IT projects that assist in cloud transitions and modernizing your operations to improve business.
As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).
By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.
An important announcement from Net Friends to all customers who have an APC uninterruptible power supply supporting their network equipment.
The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.
Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.
Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.
How do measure the success of your Managed IT Services Provider? By tracking their key performance indicators. These are the top KPIs your MSP should report on.
Implementing these cloud-based services may be the game-changer you need to grow your business and profit margin.
It starts with a professional standardized certification for those who practice safe network design and operation.
Within the broad classification of "small business," there's one type that is largely unacknowledged in IT advertising: the "small office."
Should you buy your IT assets outright or lease them? Let's explore capital expenses vs. operating expenses and how OpEx can optimize your IT budget.
Do you need grant funding for your IT? Unsure about how to acquire and maximize IT grants? Explore how a Managed IT Services Provider can help you!
At Net Friends, we have a long history of improving our cybersecurity posture and applying it to our services to promote secure environments for our customers.
A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost.
You can leverage outsourced IT staffing for greater competitiveness. Discover how on-demand IT staffing can streamline your business growth.
Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.
Trying to keep IT costs low, or prioritize a fixed monthly cost? Let’s discuss how a managed IT services provider can help you manage your IT budget.
Without an annual assessment, most businesses have no visibility over their assets, resource constraints, or other critical insights about their environment.
Your business’ IT requirements will always fluctuate. Here are the top four situations where you will need expert tech staffing to help you pivot.
What does the primary focus of your IT company say about the operational maturity of your IT environment?
What tools do you have in place and optimized to support your risk-informed responses?
Does your business have a Technology Roadmap for your Digital Transformation journey?
Are you focused on minimizing network downtown or avoiding unnecessary disruptions?
Who should be the IT decision-maker in your business? How do you decide whether to outsource or hire for your IT needs?
Do you want your business to be competitive in the market? Here are 3 great reasons why you should hire an IT Managed Services Provider today!
Line-of-business (LOB) software is the Achilles heel of small business backup strategies. Don't forget to secure critical data from your LOB tools too.
Small and medium-sized businesses often hire managed IT service providers to reduce costs and leverage external expertise, assets, & direct vendor partnerships.
Net Friends selected a potent combination of tools that allows us to offer our small business customers enterprise-grade security without enterprise pricing.
When we discovered Cortex XDR as the best detection & response tool on the market, we knew we'd do everything we could to create access to it for our customers.
A typical small business' IT budget should be somewhere between 3-7% of its total revenue. Here are 5 key questions to consider before investing in your IT.
Net Friends Provides Triangle Businesses Exclusive Access to Aruba Networks Wired and Wireless Infrastructure Product Suite
In November 2020, Gartner released its Magic Quadrant for Network Firewalls with Palo Alto Networks securing the top position yet again in the Leader quadrant.
The “Business Premium” plan is affordable and gives us access to powerful cloud-based security tools that we could call upon to keep your data more secure.
Have you heard that over 90% of data breaches begin with an attacker sending email? This statistic is unfortunately about four years out of date.
Establishing our Palo Alto Networks partner status allowed us to differentiate ourselves as an MSP and MSSP in the local and regional market.
I first met Grant Leonard back in 2002. We hired him at Net Friends as a contractor to help with all sorts of IT security projects and initiatives.
This battle-tested process is what lets us give our NetVisor customers a single monthly rate, guaranteed for up to three years.
Ransomware simulation and mitigation is likely to be the element of MPT that even companies with limited security awareness find most compelling.
If your current IT provider isn’t operating within a defined Technology Stack, it means they are not supporting you optimally.
Microsoft Office 2010 will reach “end of support” status on October 13, 2020. If you still have users working with Office 2010, we recommend you upgrade now.
Net Friends is introducing NetCore Elements, a monthly subscription service featuring Palo Alto Networks next-generation firewall and security protections.
Your MSP must be willing to make difficult commitments in order for their Technology Stack to help customers produce returns on the investment.
Net Friends is the first managed service provider (MSP) in the Research Triangle region to deploy a complete Technology Stack for local businesses.
Net Friends is partnering with Palo Alto Networks, the global cybersecurity leader, to deliver true next generation firewall security.
Net Friends is ready to help you get the most out of your existing Office 365 plan or upgrade to one that meets your new telecommuting needs.
Over 90% of all cyberattacks begin via email. Within minutes, Net Friends can implement a full suite of security controls that can protect you against exploits.
Protecting your credentials is a challenge in the best of times. There are so many clever tactics malicious attackers use to get your staff’s passwords.
In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.
When shopping around for a Managed Services Provider (MSP) to handle your IT needs, you might be inclined to skim the contract they give you...
If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.