Cybersecurity
How Security Assessments Help Businesses Conquer Cyber Threats

In business, confidently securing your digital infrastructure will require building a robust security toolkit. Begin with cybersecurity assessments!

Managed IT Services
Why Businesses Need Wireless Assessments

Wireless networks have become the cornerstone of communication, pivotal in supporting our daily business endeavors. Should you assess your wireless network?

Managed IT Services
Secure Your Business with Automated Device Offboarding

Employee offboarding is a critical, yet often overlooked, aspect of the HR process. Managing offboarding through an automated system can simplify the process.

Managed IT Services
An Essential Guide to Selecting Your IT Partner

Selecting the right managed IT services provider (MSP).

Managed IT Services
Harness the Power of Automated Device Onboarding

As your business grows, you'll need to hire new talent to support that growth. Automated device onboarding can accelerate the success of every new employee.

Managed IT Services
How Your MSP Can Deliver Concierge Procurement

Think of Net Friends as your endpoint concierge. We can help you identify the best technology to support your business.

Managed IT Services
How the Outsourced Help Desk Synchronizes with Your Team

Outsourcing IT operations can restore internal cycles, improving support and filling gaps that enable you to concentrate on essential business priorities.

Managed IT Services
Managed Backups: Your Custom-Fitted Parachute for Data Safety

Data backups are your custom-fitted parachute, ensuring you land safely, even when data mishaps threaten to send you into a freefall.

News
Net Friends Recognized in Channel Futures 2023 MSP 501 Global Ranking

The Channel Futures MSP 501 list ranks the top IT service providers annually by survey of client satisfaction, innovation, and growth.

Managed IT Services
Why Securing Your Endpoints Secures Your Business

Endpoint management can sometimes feel like maneuvering through a complex subway system, with the multitude of endpoints resembling bustling stations.

Managed IT Services
How An MSP Helps Businesses with Internet Connectivity

Your Managed Service Provider (MSP) can come to the rescue when there's an internet outage. Here's how!

Managed IT Services
How to Outsource IT Needs & Keep Your In-House IT Team

Outsourced IT services allow SMBs to leverage the expertise and capacity of managed services providers to boost their productivity and profitability.

Business
Why You Need Technology Business Reviews

Technology Business Reviews play a powerful role in enabling decision-makers to limit unnecessary expenses and reallocate resources to promising IT initiatives.

Managed IT Services
Maximizing Your AWS Benefits with an MSP

Amazon Web Services (AWS) provides flexible cloud computing and storage to small businesses without the need for any expensive equipment.

Business
6 Most Common IT Concerns for Small Businesses

With restraints on resources and manpower, small businesses face higher stakes when seeking to make smart and informed IT investments.

Business
Why Businesses Are Switching from CapEx to OpEx for their IT Investments

Is it better to buy your IT assets outright or lease them? Let's examine capital expenses vs. operating expenses, and how OpEx can optimize your IT budget.

Business
Pro-Tips for the SMB's Digital Transformation Journey

Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.

Cybersecurity
My First Cybersecurity Incident

You never forget your first cybersecurity incident. It was the summer of 2001, & I was working as a field tech, supporting several medical research departments.

Managed IT Services
Top 7 Signs You Deserve Better IT Support

How do you know when to cut ties with your IT provider? You watch for these warning signs that indicate low operational maturity.

Cybersecurity
Zero Cost Security Improvements to Protect Your Business

Nearly 1 out of 4 small businesses suffered at least one cyber attack last year. Discover cost free protections you can implement now to improve your security.

Cybersecurity
How to Determine if MAM or MDM is Best for Your Business

Securing mobile devices with MAM or MDM is so vital and too often overlooked. Whichever path your organization chooses, you are already ahead of the game!

Business
Top 4 Tips to Prepare Your Technology for Hurricane Season

With an above-average hurricane season ahead of us this year, now is the time to prepare for any adverse weather that could impact your business.

Managed IT Services
Top 7 Signs That Your IT Isn't Working

The drive to be a dominant player in your market requires leveraging the latest tech innovations. Your IT should make you more competitive, not hold you back.

Managed IT Services
6 Critical Factors Overlooked When Choosing a Managed Services Provider

Hiring a Managed Services Provider (MSP) is a significant decision. Most businesses take one of three approaches, yet overlook a few key consideration factors.

Managed IT Services
Patch Management: Why Your Business Needs It

Patch management is crucial to ensure business continuity. Learn more about how software patching can safeguard your organization.

Managed IT Services
Top 5 Reasons Why Zero-Touch Provisioning (ZTP) is Critical to Anywhere Operations

Anywhere Operations is the new preferred work model. Let’s explore how zero-touch provisioning (ZTP) facilitates quick, easy, and safe remote work processes.

Managed IT Services
Top 7 Reasons Businesses Switch to OpEx for IT Investments

Anywhere Operations requires significant IT investments. Explore why businesses prefer Operating Expenses (OpEx) for powering Anywhere Operations.

Managed IT Services
Top 5 Critical IT Projects for Small Businesses

Small businesses need to keep up with digital transformation to thrive. Let’s discuss four critical IT projects that can boost your success.

Managed IT Services
Solving the Cloud Transition & Security Challenge

Learn more about NetForce Architect, our solution for IT projects that assist in cloud transitions and modernizing your operations to improve business.

News
Net Friends Leadership Team Certified in IT Service Management

As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).

Business
Beyond the Hybrid Work Model with Anywhere Operations

By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.

News
APC Vulnerabilities Notice

An important announcement from Net Friends to all customers who have an APC uninterruptible power supply supporting their network equipment.

Business
How to Budget for Anywhere Operations

The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.

Technology
Three Strikes Against Universal Print for Small Businesses

Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.

Managed IT Services
Navigating Microsoft Licensing Complexities for Our Customers

Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.

Managed IT Services
Top 10 KPIs Your IT Provider Should Be Tracking

How do measure the success of your Managed IT Services Provider? By tracking their key performance indicators. These are the top KPIs your MSP should report on.

Business
Top 8 Cloud-Based Services for Business

Implementing these cloud-based services may be the game-changer you need to grow your business and profit margin.

Cybersecurity
How Do We Get to Universally Safe Networks?

It starts with a professional standardized certification for those who practice safe network design and operation.

Managed IT Services
The Basics of “Small Office” IT Infrastructure

Within the broad classification of "small business," there's one type that is largely unacknowledged in IT advertising: the "small office."

Business
IT Grants 101: How An MSP Can Help You Secure IT Grants

Do you need grant funding for your IT? Unsure about how to acquire and maximize IT grants? Explore how a Managed IT Services Provider can help you!

Cybersecurity
How We Sustained Our Security Culture

At Net Friends, we have a long history of improving our cybersecurity posture and applying it to our services to promote secure environments for our customers.

Managed IT Services
Why You Need More Than A Break/Fix IT Partner

A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost.

Managed IT Services
What is On-Demand IT Staffing?

You can leverage outsourced IT staffing for greater competitiveness. Discover how on-demand IT staffing can streamline your business growth.

Business
Top 8 Things to Include in Your IT Budget in 2021

Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.

Managed IT Services
How A Managed Services Provider Can Help You Manage Your IT Budget

Trying to keep IT costs low, or prioritize a fixed monthly cost? Let’s discuss how a managed IT services provider can help you manage your IT budget.

Managed IT Services
Why You Need An Annual Infrastructure Assessment

Without an annual assessment, most businesses have no visibility over their assets, resource constraints, or other critical insights about their environment.

Managed IT Services
Top 4 Scenarios Where You'll Need On-Demand IT Staffing

Your business’ IT requirements will always fluctuate. Here are the top four situations where you will need expert tech staffing to help you pivot. 

Business
How Your IT Partner Contributes to Your Operational Maturity

What does the primary focus of your IT company say about the operational maturity of your IT environment?

Business
Part III: How Your IT Partner Contributes to Your Operational Maturity

What tools do you have in place and optimized to support your risk-informed responses?

Business
Part II: How Your IT Partner Contributes to Your Operational Maturity

Does your business have a Technology Roadmap for your Digital Transformation journey?

Business
Part I: How Your IT Partner Contributes to Your Operational Maturity

Are you focused on minimizing network downtown or avoiding unnecessary disruptions?

Managed IT Services
Choosing Your IT Decision-Maker and Making the Outsourcing Decision

Who should be the IT decision-maker in your business? How do you decide whether to outsource or hire for your IT needs?

Managed IT Services
Top 3 Reasons Why Hiring a Managed Services Provider Can be a Game-Changer

Do you want your business to be competitive in the market? Here are 3 great reasons why you should hire an IT Managed Services Provider today!

Managed IT Services
Identify Critical Data Missing from Your Backup Strategy

Line-of-business (LOB) software is the Achilles heel of small business backup strategies. Don't forget to secure critical data from your LOB tools too.

Managed IT Services
The Benefits of Hiring An Outsourced IT Company

Small and medium-sized businesses often hire managed IT service providers to reduce costs and leverage external expertise, assets, & direct vendor partnerships.

Cybersecurity
The Best Detection & Response Tools Against Internet Attacks

Net Friends selected a potent combination of tools that allows us to offer our small business customers enterprise-grade security without enterprise pricing.

Technology
How Our Passion for Cortex XDR Paid Off

When we discovered Cortex XDR as the best detection & response tool on the market, we knew we'd do everything we could to create access to it for our customers.

Business
Top 5 IT Budget Questions to Consider in 2021

A typical small business' IT budget should be somewhere between 3-7% of its total revenue. Here are 5 key questions to consider before investing in your IT.

News
Net Friends Joins Exclusive Aruba Program

Net Friends Provides Triangle Businesses Exclusive Access to Aruba Networks Wired and Wireless Infrastructure Product Suite

Managed IT Services
Palo Alto Networks Leads in Gartner's 2020 Magic Quadrant for Network Firewalls

In November 2020, Gartner released its Magic Quadrant for Network Firewalls with Palo Alto Networks securing the top position yet again in the Leader quadrant.

Managed IT Services
Why Use Microsoft 365 Business Premium?

The “Business Premium” plan is affordable and gives us access to powerful cloud-based security tools that we could call upon to keep your data more secure.

Managed IT Services
Introducing NetVisor Cloud Account Security

Have you heard that over 90% of data breaches begin with an attacker sending email? This statistic is unfortunately about four years out of date.

Managed IT Services
How We Built Our Technology Stack: A Palo Alto Networks Case Study

Establishing our Palo Alto Networks partner status allowed us to differentiate ourselves as an MSP and MSSP in the local and regional market.

Life At Net Friends
How Our Joint Venture with Castra Began

I first met Grant Leonard back in 2002. We hired him at Net Friends as a contractor to help with all sorts of IT security projects and initiatives.

Managed IT Services
How We Apply Continual Improvement to IT

This battle-tested process is what lets us give our NetVisor customers a single monthly rate, guaranteed for up to three years.

Cybersecurity
Net Friends on Managed Pentesting in PenTest Magazine

Ransomware simulation and mitigation is likely to be the element of MPT that even companies with limited security awareness find most compelling.

Managed IT Services
What Is A Technology Stack & Why Should I Care?

If your current IT provider isn’t operating within a defined Technology Stack, it means they are not supporting you optimally.

Managed IT Services
Microsoft Office 2010 Reaches End of Support in October 2020

Microsoft Office 2010 will reach “end of support” status on October 13, 2020. If you still have users working with Office 2010, we recommend you upgrade now.

News
Net Friends Recognized by Palo Alto Networks as a NextWave MSSP Partner

Net Friends is introducing NetCore Elements, a monthly subscription service featuring Palo Alto Networks next-generation firewall and security protections.

Managed IT Services
Top 4 Technology Stack Questions to Ask Your MSP

Your MSP must be willing to make difficult commitments in order for their Technology Stack to help customers produce returns on the investment.

Managed IT Services
The Next Big Thing: Technology Stacks

Net Friends is the first managed service provider (MSP) in the Research Triangle region to deploy a complete Technology Stack for local businesses.

Technology
Top 3 Reasons Why Palo Alto Firewalls Are The Best

Net Friends is partnering with Palo Alto Networks, the global cybersecurity leader, to deliver true next generation firewall security.

Business
Office 365 Collaboration Tools: A Telecommuting Response

Net Friends is ready to help you get the most out of your existing Office 365 plan or upgrade to one that meets your new telecommuting needs.

Business
Securing Email & Cloud Data: A Telecommuting Response

Over 90% of all cyberattacks begin via email. Within minutes, Net Friends can implement a full suite of security controls that can protect you against exploits.

Business
Securing Identifications: A Telecommuting Response

Protecting your credentials is a challenge in the best of times. There are so many clever tactics malicious attackers use to get your staff’s passwords.

Business
Our Telecommuting Response Packages

In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.

Managed IT Services
Five Questions to Answer Before You Sign A Managed Services Contract

When shopping around for a Managed Services Provider (MSP) to handle your IT needs, you might be inclined to skim the contract they give you...

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