"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.
In 2022, Net Friends increased growth by a staggering 43%—an extraordinary feat that not only sets a new bar for Net Friends, but for all MSPs in our area.
"I discovered the hard way that there is such a thing as too much growth," John Snyder shares. Read more about how high growth impacted our business.
As Net Friends approached 10 years in business, the company became alarmingly fractious. However, the decisions we had to make led us straight into new growth.
As we celebrate 25 hard won years in business, I’d like to share some real-world crises that became crucial transitions into where we are today.
You never forget your first cybersecurity incident. It was the summer of 2001, & I was working as a field tech, supporting several medical research departments.
As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).
John Snyder, CEO of Net Friends, Inc., has been appointed to the Information Technology Advisory Committee at Durham Technical Community College.
“By engaging in the SOC 2 Type II audit every year, we are motivated by transparency and accountability,” said John Snyder, CEO of Net Friends.
"In 1999, I was a new tech at Net Friends, enjoying my time supporting dozens of research departments at Duke University."
NSBA’s Leadership Council to Advise Policymakers in Washington DC on Interests of Small Businesses
An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.
A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.
At Net Friends, we have a long history of improving our cybersecurity posture and applying it to our services to promote secure environments for our customers.
Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.
Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.
After years of parallel growth with our software sister company, we became a stronger business with greater clarity and focus on our best-in-class IT solutions.
The story of how we went from a scrappy group of six technicians at Duke to a radically innovative IT partner that brought HIPAA expertise to the table.
How our Founder, David, fostered a culture of entrepreneurialism and experimentation that few IT Support companies have pursued...
Business coach Mark Henderson Leary is the podcast host of "You're Doing It Wrong," where he interviewed John Snyder about implementing EOS at Net Friends.
In 2016, we hired a former educator with a Masters in curriculum development and instruction to join our team as our first Training Coordinator.
I first met Grant Leonard back in 2002. We hired him at Net Friends as a contractor to help with all sorts of IT security projects and initiatives.
"Wanna grab a free lunch?" my boss asked me. "Of course" was the only possible answer any new college graduate loaded down with student debt could give to that.
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