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Day 120 - The Day Disaster Strikes

YOUR [net]FRIEND: Lori

The perfect storm hits the area.  Systems everywhere are disrupted.  Don't worry...our experts thrive in this situation.  Here's how:

ASSESS THE SITUATION

  1. YOUR [net]FRIEND, Lori, does a full assessment of the situation.
  2. Since she has already recommended the best solution for data backups, she gets to work restoring any missing data quickly and efficiently, working closely with your staff to ensure as little downtime as possible.

CONSTANT COMMUNICATION

  1. Lori stays in constant communication with your staff throughout the process, reconciling any issues they have.
  2. Our IT Support Center is also here to help, fielding calls for any additional issues and providing updates every hour so you know where your system, and your team, stands.

EMERGENCY EQUIPMENT DEPLOYMENT

  1. If needed, our Procurement team snaps into action, providing Emergency equipment and damaged equipment replacement as soon as we know it's needed.
  2. Our RESPONSIVENESS under distress makes us different...we thrive on it...our team loves it.

MONITORING UNTIL YOU ARE FULLY OPERATIONAL

  1. Lori, in tandem with our IT Support Center, continue to monitor the situation and communicate with your staff to ensure all systems are restored and fully functional.
  2. We sound the all clear!
  3. Oh, we do a full Report of Labor & Parts Costs for insurance purposes.  Yep, we are looking out for you like one of our own.

Contact Net Friends Today
919-680-3763

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