Making IT stable, efficient, and predictable
The goal of Managed Services is simple: to put your IT firm and your business into a mutually beneficial arrangement, with powerful incentives to minimize problems and maximize business continuity. We’ll upgrade your systems to industry standards and implement sensitive monitoring tools to detect problems right away. We allow unlimited support calls and hold ourselves to a clearly defined Service Level Agreement (SLA). And it’s all covered by a set monthly cost that’s good for a year. Some IT firms think Managed Services is a license to push you toward systems that cost them little but don’t meet your business needs. At Net Friends, we’ll establish standards based on your needs, not our convenience.