Our certified experts provide a suite of options to manage your IT risk, from one-off assessments to long-range planning.
Net Friends is unique among Triangle-area IT service providers because we integrate decades of security expertise into our everyday operational support and advice. We operate as both an MSP (Managed Services Provider) and MSSP (Managed Security Services Provider).
This level of experience allows us to select partner vendors who clearly understand the risks their products introduce and provide well-designed tools to mitigate that risk. While other MSPs sell their customers one set of products to provide services, and another set to watch over the first set, we reduce cost and complexity by deploying only best-in-class products that build security and monitoring capabilities into their basic design.
Although many service providers market their security and strategy offerings separately, we believe these services are deeply complementary. An approach that prioritizes security over strategy risks being wasteful and unrealistic: there will always be more vulnerabilities to patch, more tests to run, more complex barriers to deploy. Conversely, prioritizing strategy over security can lead to blind spots and a false sense of confidence. We recommend that clients invest in a mixture of Net Friends security and strategy offerings to maximize the value they receive. Contact us about IT Security & Strategy!
WHAT TO EXPECT IN THE FIRST YEAR WITH [NET] FRIENDS
Why We Do What We Do
As head of Quality for a medical device manufacturer in the RTP area I have utilized Net Friends for IT support for just under 10 years. Without exception they have been great to work with. As anyone who has been down the road knows, IT issues can be 'challenging'. It is reassuring to know that I could turn to a technically capable and responsive team such as Net Friends. Ah! Lest I forget: Net Friends always has a positive attitude and is willing to respond with a priority commensurate with the customer needs. I highly recommend them.
I am very grateful to Wes for helping me get my VPN set up. He is knowledgeable, professional, courteous and patient. He responds promptly to inquiries and resolves problems in a short time. So thankful for his expertise and help! Thank you to Wes!
You guys proved your value with this project and you'll be our vendor for IT stuff going forward.
Our IT Security runs like clockwork thanks to Net Friends...which makes the entire LCHC operation run like a well-oiled machine.
Net Friends' expertise and extensive knowledge of the hardware, software, and complex VLAN network architecture required for our project has been impressive.
As a small but extremely busy non-profit, quick and reliable service is our top priority. Net Friends delivers this consistently.
If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.