Please read these Terms of Service carefully before approving your Net Friends proposal. These terms apply only to proposals in which this web page is incorporated by reference.
Net Friends shall use reasonable efforts to deliver quoted items in a timely fashion. If any item is backordered or unavailable from distributors, Net Friends shall notify you of this promptly when it becomes aware. Net Friends may cancel any item on the proposal that it is unable to procure, and this cancellation will not relieve you of your obligation to pay for other items under the existing terms.
You agree to pay Net Friends the stated price on the proposal for labor, as well as all third-party hardware, software, and licenses purchased by Net Friends under this proposal, on Net 30 terms. If you have not fully paid any invoice within 30 calendar days after the date of that invoice, the unpaid amount due will accrue interest at the rate of 1.5% per month, with the first interest applied at 60 calendar days after the date of the invoice. If required to effect collection of payment, you shall reimburse Net Friends’s reasonable collection costs, including collection agency fees, reasonable attorneys’ fees and court costs.
To dispute an invoice, or any portion of an invoice, you must make the dispute in writing, within 30 days of receipt of that invoice, together with documentation supporting the dispute. All undisputed portions of any invoice continue to be payable 30 calendar days from the date of invoice. The parties shall use reasonable efforts to resolve the dispute in good faith and as expeditiously as reasonably possible. Upon resolution of any dispute, you shall make the agreed-upon payment within 10 days of such resolution.
Neither party shall be liable to the other party, or any third party, for any special, punitive, indirect, incidental, or consequential damages (including, without limitation, lost profits, lost revenue or loss of use) arising out of this proposal or any of the activities contemplated hereby, whether based on contract, tort or any other legal theory, and irrespective of whether a party has been advised of the possibility of any such loss or damage. Neither party shall be liable in the aggregate to the other party, or any third party, for any damages related to, or as a result of, this agreement in an amount exceeding the total amount paid or payable (whichever is greater) to Net Friends under this proposal.
If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.