The Basics of “Small Office” IT Infrastructure
Within the broad classification of "small business," there's one type that is largely unacknowledged in IT advertising: the "small office."
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Managed IT Services
NetVisor is our Managed IT Service offering fixed, predictable, and budget-friendly, month-to-month pricing. Customers get access to our suite of remote monitoring/management (RMM) and inventory tracking tools, a discounted support rate, standardized procurement, an onboarding account manager, and more.
With its unique affordable price and generous terms, NetVisor allows small business owners to experience how Managed Services-style IT outsourcing can increase their productivity. NetVisor is a contract-based service agreement. The goal of Managed IT Services is simple: to put your IT firm and your business into a mutually beneficial arrangement, with powerful incentives to minimize problems and maximize business continuity. Contact us about Managed IT Services!
Net Friends also partners with Palo Alto Networks, the global cybersecurity leader, to deliver true next generation firewall security as a service. We combine all the IT equipment that is core to your business infrastructure and bundle it with all the possible services you will need. Learn more about our NetCore Elements subscription service.
WHAT TO EXPECT IN THE FIRST YEAR WITH [NET] FRIENDS
Why We Do What We Do
Net Friends helped us get our networking infrastructure stable and we are so pleased with the result! They even listened to our specific needs and offered solutions that work for our small business.
I cannot say enough great things about Net Friends! They got us through a ransomware attack and continue to help improve our business operations. Everyone on the team has been wonderful to work with!
Since around the late 1990's, Net Friends has provided me with excellent service. My needs are promptly addressed and cheerfully resolved in a timely way. That's why I have remained an unfailingly loyal client.
Everyone is super nice and very accommodating.
Net Friends helped SAFEchild completely update our IT world! They are always responsive to our needs and completely professional!! Highly recommend!
Everyone there is so professional and, as important, patient!!
There aren't a lot of companies that will treat your interests as their own and advocate for your implicit needs the way this team does.
My employer started working with Net Friends to manage our IT needs. It's been a pleasure working with Will, and others on their team. They are quick to respond to emails and phone calls. I appreciate their follow-up as well.
I’ve had the privilege of working with Net Friends only remotely and the response time has been great, assistance very much on point.
I am an employee for a company that uses Net Friends as their IT experts and it honestly makes things run so smoothly. Net Friends are always a call away and they will keep in contact with you until the problem is fixed. They are wonderful people!
Net Friends has been awesome to work with. Every team member is very professional and so knowledgeable. You can't go wrong by choosing Net Friends!
As head of Quality for a medical device manufacturer in the RTP area I have utilized Net Friends for IT support for just under 10 years. Without exception they have been great to work with. As anyone who has been down the road knows, IT issues can be 'challenging'. It is reassuring to know that I could turn to a technically capable and responsive team such as Net Friends. Ah! Lest I forget: Net Friends always has a positive attitude and is willing to respond with a priority commensurate with the customer needs. I highly recommend them.
I am very grateful to Wes for helping me get my VPN set up. He is knowledgeable, professional, courteous and patient. He responds promptly to inquiries and resolves problems in a short time. So thankful for his expertise and help! Thank you to Wes!
You guys proved your value with this project and you'll be our vendor for IT stuff going forward.
Thanks! Great, quick, and helpful response!
Thanks for your help and quick resolution to the problem!
I have to say that our staff and I have been so pleased with Net Friends and we have called you guys “life savers” countless times! Net Friends’ responsiveness and follow-up with each and every question, no matter how small, is outstanding. I think it’s safe to say that Provide is going to stick with Net Friends for a long time!
Everyone is always professional and when I call for help, the service is great.
Thank you so much for all of your help with this ERP implementation; there is no way we could have done it without you. It’s great to have someone we can rely on who just "gets it" and can deliver, especially in the 11th hour of a project with 4 separate partners going-live at once.
Really great working with Net Friends — one of the best decisions was putting you and your firm in charge of our IT needs — you and your team are exceptional.
Net Friends' expertise and extensive knowledge of the hardware, software, and complex VLAN network architecture required for our project has been impressive.
We have been very impressed by the response time and the anticipation of any problems that may arise.
As a small but extremely busy non-profit, quick and reliable service is our top priority. Net Friends delivers this consistently.
Every time I call everyone is always helpful. They answer all my questions and take the time to explain the answers.
We've used Net Friends at our Emerge Pediatric Therapy office for IT needs that extend[ed] outside of our office's understanding, from networking issues to resolving issues with failed hard drives and such. They've been truly valuable in keeping us up and running when there's issues that we can't figure out on our own.
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If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.