NetVisior Managed IT
Why Net Friends
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SOC 2 Compliance
NetVisor Managed IT

Managed IT Services that protect and power your business.

You just discovered your
technology success team.

Book a meeting
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John Snyder, CEO of Net Friends
John Snyder, CEO of Net Friends
John Snyder, CEO of Net Friends
WHAT IS INCLUDED IN NetVisor MANAGED IT SERVICES

Time to Outsource
Your IT Tasks?

Help Desk Support

24x7 remote and
on-site IT support

Endpoint Support

Device management, endpoint security, patching, and onboarding

Application Support

M365 or Google Workspace, line of business software, vendor support

Core Security

Endpoint detection and response, multifactor authentication, and patch management

Strategic Asset Management

Full-service procurement, disposal, and storage

We offer a wide range of additional services, so you get exactly what you need.

Email Protection

Protect against malware, phishing, and other threats

Regular Maintenance

Optimize security, minimize downtime, and save money

Executive Reporting

IT reports for informed decisions, effective planning, and budgeting

TRUSTED EXPERTISE, CUSTOMIZED FOR YOU

Why Net Friends?

We are committed to your success through a partnership that prioritizes your business and empowers your future.

Partner

Let's achieve your goals together. We focus on the tech and you on your business.

Friendly

We're here to help you grow! Expect helpful information and insights.

Responsive

Exceptional customer service means understanding your unspoken needs and prioritizing them.

Empowering

We equip you for long-term success with tools and advice you can rely on.

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CUSTOMER HAPPINESS IS OUR PRIORITY

What People Say

"Net Friends is a trusted advisor. They listen to what we need and help us reach our goals."

Beth V.

Weatherspoon & Voltz

"The tech was great - very knowledgeable and was great at explaining what was going on."

Tiffany M.

Ceva Animal Health

"Net Friends is a best-in-class provider of IT services. We greatly appreciate their partnership!"

Rich F.

Aer Therapeutics
LET'S BE [NET] FRIENDS

Contact Us

Ready to take IT off your to-do list? Fill out the form, and let's have a [net] friendly conversation about your challenges.

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Nobody Knows Your Business
Better Than You.

We partner with you to understand your unique IT needs and deliver customized solutions. We don’t believe in long-term agreements that trap you into sub-par performance. Instead, we must earn your business every month by consistently delivering on our promises.
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Hourly Support

Pay only for the support you use, giving you maximum control over your IT spending. Ideal for businesses with occasional IT needs.

Unlimited Support

Predictable monthly billing and unlimited access to our expert support team. Perfect for businesses requiring consistent, ongoing IT assistance.

All options include essential maintenance services to ensure your infrastructure and software operate at peak performance.

Frequently Asked Questions

Answers to your most asked IT questions.

Discover more answers in our NetSource IT knowledgebase.
VISIT OUR KNOWLEDGEBASE
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How do you monitor client satisfaction?
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Net Friends is committed to being more than just a service provider - we aim to be a trusted technology partner. We take your feedback seriously. To ensure we are not just meeting but exceeding your expectations, we have developed a variety of methods to gauge your satisfaction with our services.

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How experienced is your tech staff?

Net Friends’ technical staff have extensive IT expertise. With a commitment to professional development and retention, when you call our Support Center the team will be ready to solve your problem.

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What are the benefits of hiring an MSP?

Choosing Net Friends as your Managed Service Provider (MSP) brings key advantages: expert IT support from certified professionals, enhanced cybersecurity measures, reliable data protection, assured business continuity, scalable solutions for growth, and 24/7 system monitoring.

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How do you prioritize tickets?

If it's critical for you, it's critical for us! We prioritize critical tickets with a guaranteed response within 30 minutes of receipt and engage with most tickets on the same day. You determine the priority of your tickets based on your unique business needs, and Net Friends responds accordingly.

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OUR CYBERSECURITY CULTURE MAKES US DIFFERENT

We're a SOC 2
Type II Compliant IT Provider

Net Friends participates in an annual 3rd party audit to validate the security and integrity of our internal systems and controls. The audit confirms the (1) Security, (2) Availability, and (3) Confidentiality of our business. We deliver peace of mind to customers by maintaining our audit certification year after year.

Simply put: our systems have your back!

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