NetCore

Managed Infrastructure Services

Why NetCore?

All businesses need a reliable, secure, and affordable network to function. NetCore checks all these boxes for you with our comprehensive managed infrastructure solution. Our in-house Network Operations Center (NOC) delivers the full spectrum of end-to-end network monitoring and support to secure your operations.

Our Managed Infrastructure Services

NetCore Elements
Need More Than Infrastructure Services? Advance your network with NetCore Elements (NCE), our innovative bundle of leading technology equipment and managed services. Our network security experts will deploy best-in-class network equipment and ensure it stays fully operational and secure. All troubleshooting, maintenance, and updates are included at a fixed rate that fits your small business IT budget.
4-hour Replacement
For NCE customers, we are positioned to spring into action with rapid network equipment replacements, so you can avoid the inconvenience of downtime and lost revenue.
Regular Updates 
Our ongoing managed updates keeps your network at peak performance, reducing downtime, disruptions, and security incidents.
24x7 Monitoring
Our in-house Network Operations Center monitors your network devices continuously. If a device runs into trouble, we will know before you do.
Flat Monthly Rate
Our Managed Infrastructure Services are set at a fixed, month-to-month, and budget-friendly rate. IT budgeting is now easier with a predictable monthly investment.
Unlimited Support
24x7 access to our IT Support Center experts for end-to-end, personalized support over the phone, or on-site for customers with NCE equipment. No upcharges for nights, weekends, or holidays.
Rapid Deployment 
We have a sense of urgency to bring you a secure, reliable network ASAP. You can count on an expert installation at a time that is most convenient for you.
“Net Friends helped SafeCHILD completely update our IT world!”
SAFECHILD NC
non-profit sector

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Rated "World Class" for IT Services

Net Friends is a Durham-based MSP and MSSP specializing in managed IT services, cloud-based solutions, and cybersecurity for SMBs in the Triangle, RTP, and beyond.

We achieve high marks for our Net Promoter Score (NPS), surpassing the benchmark for the Technology & Services sector. We're rated "World Class" by our customers.

We're SOC 2 Type II Certified

Net Friends participates in an annual 3rd party audit to confirm that our internal systems & controls meet standards, stipulated by he AICPA. We're committed to delivering peace of mind to our customers by maintaining our SOC 2 certification year after year.

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