Our Power is Our People

Your Technology Success Team

Net Friends is the Technology Success Team behind your workforce. We bring on the brightest IT talent in our field to accelerate your greatest potential.

Net Friends Managed IT support & Services Staff

WE ARE A PEOPLE-FIRST BUSINESS
Every encounter with Net Friends is an encounter with people who genuinely care about your business. We believe this is best achieved by leading as a people-first company. We truly believe our power is our people. That's why you'll only see actual Net Friends IT experts in action on our website. No stock photos. Just your [net] friendly IT professionals on a mission to power your technology and business.

WE ARE LIFE-LONG LEARNERS
Net Friends is not just another "break-fix" IT company. Our roster is stacked with sharp-minded and highly-skilled IT specialists. We keep a deep bench of curious learners who are the brightest and sharpest talent in our field.

We invest in rigorous Research & Development (R&D) to curate our best-of-breed Technology Stack. Our people-centric business model means we're devoted to developing our technical staff. We empower our people to gain formal mastery of these leading technology platforms. From cloud computing to network security, we're certified experts.

CELEBRATING 25 YEARS OF EXCELLENCE
Founded in 1997, Net Friends takes pride in the operational maturity we've built and the cybersecurity culture that makes us unique. Our 25-year tenure gives us the scope to put IT security first and deliver intelligent applications of leading technologies for today's globally distributed workforce.

Our history began in Healthcare support at Duke Health and we've since reached across all sectors, including BioTech, non-profit, education, law, and more. We are big fans of small businesses and we're passionate about making innovative, enterprise-grade technologies more accessible to SMBs.

OUR CERTIFICATIONS MAKE US EXPERTS
Net Friends solution engineers are advancing with the latest tech innovations. Here are just a few of our certifications:
— CompTIA A+, CompTIA Security+, CompTIA Network+, CySA+
— Palo Alto Networks Certified Network Security Administrator
— PSE: Foundation, Platform Associate, Cortex Associate
— Microsoft 365 MDAA, M365 Security Associate, MS-100, MS-101, MS-500, MS-900AZ-104, AZ-104, AZ-900, and more...

SOMETIMES, IT'S NICE TO SEE A FRIENDLY FACE

Net friends team

Will R.
Customer Success Manager
Carrie
IT Project Coordinator
James
Security Analyst
Bob
Senior Business Advisor
Chelsea
Security Analyst
Wesley
IT Expert
Rachel Clarke
Services Manager
Neelesh Patel
President
John Snyder
CEO
Will G.
IT Support Specialist
Sean W.
IT Expert
Emily
Marketing Coordinator
John Krivich
NOC Manager
Brian
Manager of Operations
Joel Abney
COO
Amy
Communications Specialist
Gary
IT Expert
Alex
Network Technician & Solutions Engineer
Angelica
Procurement Associate
Kyle George
SOC Manager
Roberto
IT Expert
Manny
IT Expert
Holly
Finance Director
Colin M.
Network Technician
Madison
Security Analyst
Kyle L.
Security Analyst
Bryant
Network Technician
Allen
Security Analyst
Kristi
Accounting Bookkeeper
Rob
Lead Solutions Architect
Jack
IT Support Specialist
Shawn P.
Customer Success Manager
Zhe
IT Expert
Patrick
Network Technician
Christine
Office Administrator
Francisco
IT Support Specialist
Chris
Security Analyst
Jeremy
IT Support Specialist
Jesse
IT Support Specialist
Josh
IT Expert
RJ
Security Analyst
Colin C.
Integration Expert
Ryan
Security Analyst

Contact our IT
Support Center 24/7

Option 1: Call (919) 680-3763
Option 2: Email - request@netfriends.com
Option 3: Complete the form below
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If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.