Our Knowledge Makes Us Experts

20+ Years of commitment

Net Friends is a team of expert IT Consultants that works as a part of your team to provide the highest level of IT Support, Security, & Strategy possible.

Net Friends Managed IT support & Services Staff

TEAM FOCUS
Our team is your team. That's why the photos on our site are of real Net Friends team members. No stock photos. No models that don't know anything about IT. Real people. Real professionals. That's what makes us different. Our people.

And since our people become your people when you bring us on us as your expert IT consultants, we want you to know the real us. What we stand for... what makes us tick. That's why your [net] friend is your trusted advisor and our trusted team member.

Contact us today to meet the best people to take your IT to the next level.




OUR LOCATIONS
Net Friends is headquartered in Durham and we have experienced technicians placed throughout North Carolina (including Charlotte) so we can serve clients across the state and beyond.

OUR HISTORY
Founded in 1997, Net Friends has over 24 years of experience in IT Support, ranging from Healthcare support at Duke Health to Small Business support at numerous businesses across the Triangle and North Carolina.

Our goal is to help your company achieve its mission through technology so you can maximize your productivity and efficiency doing what you do best.  It's how we have stayed in business for over two decades and how we will continue to provide the best service and support to our customers.

SOMETIMES, IT'S NICE TO SEE A FRIENDLY FACE

Net friends team

Bob Casey
Senior Business Advisor
Rob
Lead Solutions Architect
Bryant
NOC Technician
Rachel Clarke
Services Manager
Carrie
IT Project Coordinator
Holly
Finance Director
John Snyder
CEO
Shawn
Customer Success Manager
Neelesh Patel
President
Wesley
Support Specialist
Angelica
Procurement Associate
Thomas
Security Analyst
Luis
Technical Account Manager
Colin C.
Integration Expert
Colin M.
Network Technician (Tier 2)
Justin
Solutions Engineer
Amy
Communications Specialist
Emily
Marketing Coordinator
Kyle George
SOC Manager
Joel Abney
COO
Alex
Network Technician (Tier 3) & Solutions Engineer
Patrick
NOC Technician
Jack
Support Specialist (Tier 2)
Zhe
Field Services Technician
Brian
Manager of Operations
Roberto
Senior Support Specialist
Josh
Field Services Technician
John Krivich
NOC Manager
RJ
Security Analyst - Tier 3
Will G.
Support Specialist (Tier 2)
Will R.
Customer Success Manager
Chris
Security Analyst - Tier 2
Allen
Security Analyst - Tier 3
Gary
IT Expert
Kyle L.
Security Analyst

Contact our IT
Support Center 24/7

Option 1: Call (919) 680-3763
Option 2: Email - request@netfriends.com
Option 3: Complete the form below
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If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.