Cybersecurity
Top 12 Mobile Security Tips to Protect Your Business

Business owners work on-the-go, so mobile security is paramount. Let’s consider the best practices to ensure your company and user data protection.

Managed IT Services
Solving the Cloud Transition & Security Challenge

Learn more about NetForce Architect, our solution for IT projects that assist in cloud transitions and modernizing your operations to improve business.

Technology
Top 12 Technology Buzzwords Every Small Business Should Know

Every SMB needs to innovate to thrive in the marketplace. Technology buzzwords also hold value in helping SMBs position for greater competitiveness.

Cybersecurity
How to Minimize Business Risks with a SOC 2 Certified IT Company

Greater IT reliance will increase cybersecurity risks. Learn why you need a SOC 2 certified managed services provider to boost cybersecurity.

News
Net Friends Leadership Team Certified in IT Service Management

As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).

Cybersecurity
How to Create Strong Passwords

World Password Day is a global reminder to secure your credentials with complex and unique passwords to prevent data loss and identity theft.

Managed IT Services
What Is Shadow IT?

Shadow IT is a common issue with major security risks to consider. However, it is possible to leverage shadow IT to enhance your IT systems & security policies.

Cybersecurity
What is a Cloud Access Security Broker (CASB)?

As more companies adopt cloud applications, there is a need for greater cloud security. Discover how a CASB can help with your IT security policies.

Business
5 Ways for Small Businesses to Invest in Sustainable IT

Green IT helps businesses save on costs while preserving the environment. Let’s consider a few sustainable IT projects that companies can implement.

Business
Top 13 Employee Onboarding Tips for Anywhere Operations

Anywhere Operations is the new frontier for work. Let’s discuss the top employee onboarding training tips to maximize performance and growth.

News
Net Friends CEO Named to Information Technology Advisory Committee at Durham Tech

John Snyder, CEO of Net Friends, Inc., has been appointed to the Information Technology Advisory Committee at Durham Technical Community College.

Managed IT Services
Addressing IT Talent Attrition with On-Demand IT Staffing

Choosing to go the outsourced IT staffing route eases the burden on your current IT department.

Cybersecurity
IT Security Tips for Employee Offboarding

In 2021, it was reported that 1 in 4 employees still had access to company files of a previous employer. Discover our IT pro-tips for employee offboarding.

Cybersecurity
Net Friends Pro-Tips to Avoid Tax Phishing Scams

Approximately 56% of IT decision-makers indicate that targeted phishing attacks are their primary threat.

Life At Net Friends
Q&A with Holly, Finance Director

"Diversity in leadership is vital – it helps to prevent a business from becoming stagnant from groupthink, thus leading to greater innovation," Holly shares.

Business
Beyond the Hybrid Work Model with Anywhere Operations

By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.

Life At Net Friends
Q&A with Christine, HR & Office Administrator

"I grew up with this band of incredibly intelligent and insanely resilient women in STEM fields mentoring me," Christine shares. See Christine's full interview.

News
APC Vulnerabilities Notice

An important announcement from Net Friends to all customers who have an APC uninterruptible power supply supporting their network equipment.

News
Net Friends Receives SOC 2 Type II Attestation for Third Year, Adding Confidentiality Trust Services Criteria

“By engaging in the SOC 2 Type II audit every year, we are motivated by transparency and accountability,” said John Snyder, CEO of Net Friends.

Life At Net Friends
Q&A with Chelsea, Cybersecurity Analyst

"Growing up, my dad was always into new tech, and that rubbed off on me," Chelsea shares. Discover more about her journey in our "Women at Net Friends" series!

Business
Top 5 Strategies for Managing a Hybrid Workplace

Anywhere Operations and the hybrid work model are the new normal. Let’s explore the top five management strategies for today's hybrid workplace.

Business
How to Budget for Anywhere Operations

The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.

Business
5 Mistakes to Avoid When Adopting Anywhere Operations

Optimizing the Anywhere Operations model in your organization will yield several benefits, yet there are some common pitfalls to avoid. Let’s explore them!

Business
Top 5 Solvable Remote Work Challenges

While most industries appear to have adjusted to the work-from-anywhere model, we should consider several challenges that may arise in this mass shift.

Business
Top 5 Policies to Consider for Anywhere Operations

Anywhere Operations represent the new normal for business operations. Let’s explore the top five critical policies necessary for its adoption.

Business
18 Questions to Ask When Adopting Anywhere Operations

Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.

Life At Net Friends
A Tale of Net Friendly IT Support (How I Met My Wife)

"In 1999, I was a new tech at Net Friends, enjoying my time supporting dozens of research departments at Duke University."

Business
Top 7 Benefits of Anywhere Operations

The advantages of Anywhere Operations not only create a compelling business case for enhancing your company’s performance, but they can help you make an impact.

Business
Are You Ready for Anywhere Operations?

While "Work from Anywhere" is a common term, let's explore the future of "Anywhere Operations" and its implications for small businesses.

Cybersecurity
Is Your VPN Solution Optimized for Anywhere Operations?

Our four core recommendations to ensure your VPN solution is optimized for Anywhere Operations to support your distributed workforce.

Technology
Three Strikes Against Universal Print for Small Businesses

Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.

Cybersecurity
Social Engineering 101: How to Safeguard Your Business

Social engineering is one of the many cyberthreat tactics that put businesses at risk for substantial harm. Learn more about how to protect your business.

Cybersecurity
Social Engineering 101: Understanding Common Tactics

Social engineering lies at the root of roughly 98% of IT security attacks. Discover how to identify the most common tactics.

Managed IT Services
Navigating Microsoft Licensing Complexities for Our Customers

Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.

News
Net Friends Owner John Snyder Named to National Small Business Association’s Leadership Council

NSBA’s Leadership Council to Advise Policymakers in Washington DC on Interests of Small Businesses

Cybersecurity
Top 10 Basic Security Trainings to Build Your Cybersecurity Culture

Security Awareness Training is essential to improving your cybersecurity culture. These are the core topics your company's training program should cover.

Cybersecurity
Why Security Awareness Training Is Important For Compliance

Many security compliance standards mandate regular security training. Explore how compliance requirements can boost your business longevity.

Business
2021 in Retrospect with Net Friends President

An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.

Business
2021 in Retrospect with Net Friends CEO

A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.

Managed IT Services
Top 10 KPIs Your IT Provider Should Be Tracking

How do measure the success of your Managed IT Services Provider? By tracking their key performance indicators. These are the top KPIs your MSP should report on.

Business
A Tech CEO’s Shortcut to Business Impact Analysis (BIA)

Most businesses don’t have the luxury of conducting a formal Business Impact Analysis. Here's a BIA shortcut for your everyday business decisions.

Technology
Top 5 Benefits of Microsoft Azure for Small Businesses

Microsoft Azure offers a wide range of powerful cloud computing solutions for any small business. These 5 specific SMB benefits are worth noting about Azure.

Managed IT Services
How to Outsource IT Needs & Keep Your In-House IT Team

Outsourced IT services allow SMBs to leverage the expertise and capacity of managed services providers to boost their productivity and profitability.

Life At Net Friends
Small Business Saturday 2021: Local Businesses We Love at Net Friends

Small businesses are the backbone to every local economy. That's why Small Business Saturday spotlights local establishments that keep communities thriving.

Cybersecurity
How to Protect Your Business While on Vacation

You've worked hard and deserve your vacation time. However, cyber threats are on the rise & bad actors don't take time off. Here's how to stay secure while OOO.

Cybersecurity
5 Benefits to Partnering with a SOC 2 Certified IT Company

Our greater reliance on IT increases security risks. Discover how partnering with a SOC 2 certified Managed Services Provider (MSP) boosts your cybersecurity.

Cybersecurity
5 Tips to Improve Your Cybersecurity Culture

Empower your employees to contribute to a robust cybersecurity culture that promotes security awareness, compliance, and incident response.

Life At Net Friends
Q&A with Net Friend Ryan on Veterans Day 2021

For Veterans Day 2021, we interviewed Navy veteran, Ryan Gilson, about his service journey and how it led him into his cybersecurity career at Net Friends.

Technology
5 Notable Microsoft Windows 11 Features for Business Productivity

Windows 11 is the latest release in the Microsoft Windows operating system. Here's our list of 5 notable features that increase business productivity.

Business
Top Creative Uses for Your Technology Roadmap

Leverage your Technology Roadmap in new ways by exploring its greater potential and unlock even more business growth.

Business
How to Maximize the Value of Your Technology Roadmap

Your Technology Roadmap is only as powerful as you allow it to be when you regularly consult it with your internal stakeholders to advance your goals.

Cybersecurity
The Stack Lab: Meeting Cybersecurity Hands-On

In 2020, we designed our Stack Lab, featuring technology equipment that facilitates in-house, hands-on training for our technical staff.

Business
How to Capture IT Costs on Your Technology Roadmap

The Technology Roadmap should be a close companion to your IT Budget. Discover pro-tips from Net Friends on how to better capture your IT spending.

Cybersecurity
Why You Need Technology Specialists

Far too often, IT companies are stuck in the generalist hiring loop with no formal strategy to develop their technical staff beyond being break-fix technicians.

Business
How to Leverage Lists to Build Your Technology Roadmap

When targeting your desired outcomes is too difficult, try this brainstorming exercise to help you move forward with building your Technology Roadmap.

Technology
The First Cornerstone to Safe Network Design: Technology Stack

By cementing your Technology Stack from the onset, you dodge disruptions such as frequently recycling technology solutions and upending operational processes.

Life At Net Friends
Beyond Mental Health Awareness with Net Friends

We applaud the increasing number of mental health initiatives in the technology sector that are moving beyond awareness. Here's how our Net Friends are too!

Business
Why Your Business Needs A Technology Roadmap

A Technology Roadmap will help any decision-maker capture a visual reference of the technology plans and enhancements that will drive their business forward.

Cybersecurity
How We Developed Our Approach to Security

Our cybersecurity culture is deeply informed by our vision for Universal Safe Networks and our commitment to help businesses fortify their security.

Life At Net Friends
Drive-Thru "Walk for Hope" with Net Friends

Join us on October 12, 2021 at Walk for Hope's Drive-Thru event to support mental health awareness and World Mental Health Day.

Business
The Ultimate Guide to Technology Roadmaps

Discover a powerful tool that can help you capture your technology goals and scale your business. A Technology Roadmap is your IT Budget's missing companion.

Business
A Tech CEO's "Return to Office" Plan

Net Friends CEO John Snyder shares his motivations to create a demand-driven facility for his company to use as needed to collaborate and enrich their work.

Life At Net Friends
Happy National IT Professionals Day 2021

Not all heroes wear capes! There is a lot of hidden work in IT support and we salute our fellow IT professionals today for their ongoing efforts.

Cybersecurity
Top 7 Questions to Ask a Cybersecurity Provider

Are you in the market for a new MSSP? Here are the top screening questions you need to ask when shopping for your next cybersecurity partner.

Sustainability
Top 3 Notable Tech Vendors Committed to Carbon Neutrality

With more companies setting net-zero targets, trailblazing organizations are more motivated than ever to pave a viable path to greater climate resiliency.

Cybersecurity
How An MSP Helps You Prep for HIPAA Audits

Net Friends is a SOC 2 Type II certified IT partner with a long history of expertise in HIPAA compliance and Information Technology Risk Management (ITRM).

Cybersecurity
What Does An MSSP Do For Your Business?

A mature MSSP is your preferred strategic partner for implementing a robust cybersecurity program that aligns with your business operations.

Business
Top 8 Cloud-Based Services for Business

Implementing these cloud-based services may be the game-changer you need to grow your business and profit margin.

Technology
Why You Don't Need Another On-Prem Server

Cloud providers are constantly upgrading their services to adhere to the latest industry standards and regulatory requirements to offer unprecedented security.

Life At Net Friends
What Was Your First Computer?

Lenovo recently inspired us to think back to our first computer, so we asked our staff to reminisce with us.

Technology
How to Check Your Trusted Platform Module (TPM)

The Trusted Platform Module (TPM) is central to Microsoft’s plans to boost the security of 1.3 billion workstations running Windows 10.

News
Castra Taps NetForce to Fill IT Positions as Demand Surges

Net Friends announces that Castra, an award-winning leader in MDR, has signed the largest NetForce IT staffing agreement to date.

Cybersecurity
Net Friends' Response to the Kaseya Breach

A message from Net Friends CEO John Snyder on the Kaseya Breach

Cybersecurity
How Do We Get to Universally Safe Networks?

It starts with a professional standardized certification for those who practice safe network design and operation.

Managed IT Services
Top 7 Signs You Deserve Better IT Support

How do you know when to cut ties with your IT provider? You watch for these warning signs that indicate low operational maturity.

Cybersecurity
Zero Cost Security Improvements to Protect Your Business

Nearly 1 out of 4 small businesses suffered at least one cyber attack last year. Discover cost free protections you can implement now to improve your security.

Cybersecurity
How to Eliminate RDP Vulnerabilities

Remote Desktop Protocol (RDP) vulnerabilities are often easy targets for cyber criminals and they are too expensive to appropriately secure and monitor.

Life At Net Friends
Summer 2021 Playlist ft. Net Friends Staff Picks

Kick off the summer with this curated playlist featuring staff picks by your Net Friends. From The Beach Boys to 2Pac, this mix is will liven up your work day!

Managed IT Services
The Basics of “Small Office” IT Infrastructure

Within the broad classification of "small business," there's one type that is largely unacknowledged in IT advertising: the "small office."

Business
Why Businesses Are Switching from CapEx to OpEx for their IT Investments

Should you buy your IT assets outright or lease them? Let's explore capital expenses vs. operating expenses and how OpEx can optimize your IT budget.

Business
IT Grants 101: How An MSP Can Help You Secure IT Grants

Do you need grant funding for your IT? Unsure about how to acquire and maximize IT grants? Explore how a Managed IT Services Provider can help you!

Managed IT Services
Top 7 Signs That Your IT Isn't Working

The drive to be a dominant player in your market requires leveraging the latest tech innovations. Your IT should make you more competitive, not hold you back.

Cybersecurity
How We Sustained Our Security Culture

At Net Friends, we have a long history of improving our cybersecurity posture and applying it to our services to promote secure environments for our customers.

Managed IT Services
Why You Need More Than A Break/Fix IT Partner

A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost.

Business
How Net Friends Updates Our Contracts

At Net Friends, we regularly review our contracts to revise wording that is ambiguous, update service features, and assess how we can address risk exposure.

Technology
Top 7 Reasons Why Your Business Needs Microsoft 365 OneDrive

Microsoft 365 OneDrive (Business Premium) is the best cloud-based file storage and sharing solution. Explore the business benefits of this powerful tool.

Managed IT Services
What is On-Demand IT Staffing?

You can leverage outsourced IT staffing for greater competitiveness. Discover how on-demand IT staffing can streamline your business growth.

Managed IT Services
Top 6 Benefits to Working With a Microsoft Partner

Microsoft Silver/Gold Partners with Microsoft Certified IT Experts can provide the most innovative and trusted technologies to support your business.

Life At Net Friends
Q&A with Bob Casey, Senior Business Advisor

Meet Bob Casey, our Senior Business Advisor. Did you know that Bob spent a month in his twenties on his bicycle, riding across Europe?

Technology
Creating a Media Disposal Policy for Remote Workers

Treatment of end-of-life devices requires policies for thorough data sanitization before e-waste recycling and disposal, especially with a remote workforce.

Cybersecurity
MDR Case Study: REvil Ransomware

The security vendor Cybereason describes REvil (aka Sodinokibi) as “the Crown Prince of Ransomware.”

Business
Why Net Friends Relies on “Natural Language” Contracts

Net Friends aims to use "natural language" in our contracts, because we believe that they should be understood by the people who sign them.

Business
Top 8 Things to Include in Your IT Budget in 2021

Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.

Business
What Should A CFO Know About IT? Q&A with Fourlane CFO Cynthia Hemingway

We interviewed Cynthia Hemingway, the Chief Financial Officer for Fourlane, about her perspective on being both a provider and consumer of IT.

Managed IT Services
How A Managed Services Provider Can Help You Manage Your IT Budget

Trying to keep IT costs low, or prioritize a fixed monthly cost? Let’s discuss how a managed IT services provider can help you manage your IT budget.

Business
A Tech CEO Shares 4 Lessons Learned the Hard Way

Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.

Business
A Tech CEO Shares 4 Lessons Learned the Hard Way (Part 2)

Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.

Life At Net Friends
9 Net Friends Share What 2020 Taught Them

If 2020 taught us anything, it's that we are in this together. We asked a few Net Friends to share what this last year has taught them. See what they said...

Life At Net Friends
Q&A with Madison, SOC Analyst

Madison shares, "When diversity is embraced in the workplace, new ideas and perspectives help improve efficiency and effectiveness."

Managed IT Services
Why You Need An Annual Infrastructure Assessment

Without an annual assessment, most businesses have no visibility over their assets, resource constraints, or other critical insights about their environment.

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