5 star rating 4 star rating3 star rating 2 star rating one star rating
Great Experience

Great experience with Dez Ford at Net Friends. He helped me out on so many things and he did so thoroughly and quickly!

Marijake
Medical Practice
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Quick Turnaround

We use Net Friends for our IT support. They typically have a quick turnaround for fixing our issues. The technicians are very easy to deal with and are very nice and helpful.

April M.
Medical Practice
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Knowledgable & Patient

Jesse was very knowledgeable & patient with my VPN issues. I am very grateful for his help.

Chloe
Triangle Land Conservancy, Non-Profit
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Knowledgeable & Friendly

Quickly fixed my issue. The tech was knowledgeable and friendly.

April
Regional Dermatology of Durham, LLC
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Helped Approve Access

Adam helped me approve access to automate Microsoft Teams from Airtable.

Kristen
Centrifuge Media, Life Sciences
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Fixed Issue in Less Than 10 Minutes!

Emily was great and very helpful. She fixed my issues in less than 10 minutes!

Lane
MedPro Associates; Legal Practice
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Persistent in Resolving My Issue

Kendall and Rob were persistent in resolving my mobile Outlook issues.

Debbie
PharmaDirections, Pharmaceutical
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Francisco is the Bomb!

Francisco is the bomb! Thanks for working with Citrix on getting the projects feature to show up!

Bob
CAHEC, Financial Services
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Issue Resolved and Tested

My issue was resolved when the tech called, but they tested everything while I was on the phone to make sure everything worked after I logged back in.

April
Regional Dermatology of Durham, LLC
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Always Great to Work With!

Jack is always great to work with, 2 thumbs up!

Linh
Lawyers Mutual Liability, Insurance
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Engaging, Intelligent, & Helpful!

I am not great with technology, and the tech was engaging, intelligent and helpful. Such a joy to work with.

Marijake
Atlantic Reproductive Medicine Specialists
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Quick Resolution & Patience

Francisco was extremely patient and helped me resolve my issue quickly.

Candace
Elo Life Systems, BioTech
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Solutions That Work for Our Small Business

Net Friends helped us get our networking infrastructure stable and we are so pleased with the result! They even listened to our specific needs and offered solutions that work for our small business.

Gail
Google Review
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They Got Us Through A Ransomware Attack

I cannot say enough great things about Net Friends! They got us through a ransomware attack and continue to help improve our business operations. Everyone on the team has been wonderful to work with!

Becca
Google Review
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Why I'm An Unfailingly Loyal Client

Since around the late 1990's, Net Friends has provided me with excellent service. My needs are promptly addressed and cheerfully resolved in a timely way. That's why I have remained an unfailingly loyal client.

Virginia
Google Review
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Everyone Is Super Nice

Everyone is super nice and very accommodating.

Rafael
Google Review
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Completely Updated Our IT World

Net Friends helped SAFEchild completely update our IT world! They are always responsive to our needs and completely professional!! Highly recommend!

SAFEchild NC
Google Review
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Professional & Patient

Everyone there is so professional and, as important, patient!!

Kathy
Google Review
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Treats Your Interests As Their Own

There aren't a lot of companies that will treat your interests as their own and advocate for your implicit needs the way this team does.

Rob
Google Review
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Appreciate Their Follow-Up

My employer started working with Net Friends to manage our IT needs. It's been a pleasure working with Will, and others on their team. They are quick to respond to emails and phone calls. I appreciate their follow-up as well.

Abiha
Google Review
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Response Time Has Been Great

I’ve had the privilege of working with Net Friends only remotely and the response time has been great, assistance very much on point.

Wanda
Google Review
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Net Friends Always A Call Away

I am an employee for a company that uses Net Friends as their IT experts and it honestly makes things run so smoothly. Net Friends are always a call away and they will keep in contact with you until the problem is fixed. They are wonderful people!

Brean
Google Review
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Very Professional & So Knowledgeable

Net Friends has been awesome to work with. Every team member is very professional and so knowledgeable. You can't go wrong by choosing Net Friends!

Giovanna
Google Review
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Technically Capable & Responsive Team

As head of Quality for a medical device manufacturer in the RTP area I have utilized Net Friends for IT support for just under 10 years. Without exception they have been great to work with. As anyone who has been down the road knows, IT issues can be 'challenging'. It is reassuring to know that I could turn to a technically capable and responsive team such as Net Friends. Ah! Lest I forget: Net Friends always has a positive attitude and is willing to respond with a priority commensurate with the customer needs. I highly recommend them.

Head of Quality
Medical Device Manufacturer
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Knowledgeable, Professional, Courteous

I am very grateful to Wes for helping me get my VPN set up. He is knowledgeable, professional, courteous and patient. He responds promptly to inquiries and resolves problems in a short time. So thankful for his expertise and help! Thank you to Wes!

Martha
Duke University
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Our Vendor for IT!

You guys proved your value with this project and you'll be our vendor for IT stuff going forward.

Brian
Local Software Management Company
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Quick & Helpful

Thanks! Great, quick, and helpful response!

Mel
Crocodile Creek
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Quick Resolution

Thanks for your help and quick resolution to the problem!

Nancy
NetVisor Customer
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5 star rating 4 star rating3 star rating 2 star rating one star rating
"Lifesavers" Countless Times!

I have to say that our staff and I have been so pleased with Net Friends and we have called you guys “life savers” countless times! Net Friends’ responsiveness and follow-up with each and every question, no matter how small, is outstanding. I think it’s safe to say that Provide is going to stick with Net Friends for a long time!

Maggie
Provide, Inc.
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5 star rating 4 star rating3 star rating 2 star rating one star rating
The Service Is Great

Everyone is always professional and when I call for help, the service is great.

Wendy
Google Review
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Gets It & Can Deliver

Thank you so much for all of your help with this ERP implementation; there is no way we could have done it without you. It’s great to have someone we can rely on who just "gets it" and can deliver, especially in the 11th hour of a project with 4 separate partners going-live at once.

Sam
Crocodile Creek
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Best Decision

Really great working with Net Friends — one of the best decisions was putting you and your firm in charge of our IT needs — you and your team are exceptional.

Promethera Biosciences
Supported by Net Friends since 2004 from start-up to acquisition
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Well-Oiled Machine

Our IT Security runs like clockwork thanks to Net Friends...which makes the entire LCHC operation run like a well-oiled machine.

Phil, CEO
LCHC
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Well Done

I think the IT department is doing a fantastic job. Well done.

Janice
Facebook
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Beyond All Expectations

In my opinion RHCC would not be operational at the level we currently are without [Net Friends] dedication and efforts that go above and beyond all expectations.

Tim, CEO
RHCC
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Completely Happy!

I have always been completely happy with the service, the expertise, and the people I have the pleasure of working with at Net Friends. Thank you for taking the fear out of technology for me!

Joyce
Google
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Extensive Knowledge

Net Friends' expertise and extensive knowledge of the hardware, software, and complex VLAN network architecture required for our project has been impressive.

Net Friends Customer
Apple Consultants Network Review
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Impressive Response Time

We have been very impressed by the response time and the anticipation of any problems that may arise.

Robyn
Raleigh-Based Law Firm
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Delivers Consistently

As a small but extremely busy non-profit, quick and reliable service is our top priority. Net Friends delivers this consistently.

American Dance Festival
Non-Profit
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Couldn't Be Happier

Every time I call everyone is always helpful. They answer all my questions and take the time to explain the answers.

Jessica
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Excellent IT Service

We've used Net Friends at our Emerge Pediatric Therapy office for IT needs that extend[ed] outside of our office's understanding, from networking issues to resolving issues with failed hard drives and such. They've been truly valuable in keeping us up and running when there's issues that we can't figure out on our own.

Dan
Pediatric Therapy
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Fabulous Response Time!

If an IT expert comes out to our site that person is so courteous and explains in layman's terms what needs to be done to fix an issue and then takes care of the problem for us. We have been approached by other IT service providers, but we are so happy with Net Friends that we would not even consider changing.

Jane
RHCC
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5 star rating 4 star rating3 star rating 2 star rating one star rating
Good Service, High Standards

I have watched this company grow from the beginning for all the right reasons: good ethics, good service, high standards that all benefit the customer.

Pat
Facebook Review
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