Marbles was struggling with a variety of IT problems impacting their daily operations. This situation resulted in frequent downtimes, security vulnerabilities, and a constant drain on staff resources for troubleshooting.
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Marbles Kids Museum, a community nonprofit, sparks imagination, discovery and learning through play. Marbles prioritizes play as a fundamental element of a child's well-being. Viewed as a tool that fosters intellectual growth, social skills, emotional development, and physical health.
Client Success Story
Marbles was struggling with a variety of IT problems impacting their daily operations. This situation resulted in frequent downtimes, security vulnerabilities, and a constant drain on staff resources for troubleshooting.
Marbles Kids Museum took a two-pronged approach to improve their IT situation: leveraging Net Friends' expertise and focusing on strategic planning.
Net Friends assessed the museum's network, pinpointing weaknesses and recommending solutions for better uptime and performance. Collaborating with the museum's IT staff, they created a server map to identify dependencies and inefficiencies. This holistic view allowed for strategic upgrades and decommissioning.
Through clear communication with the museum, Net Friends established project timelines that effectively addressed the museum's underlying IT issues while considering both budget constraints and implementation capabilities
Net Friends' partnership has benefited Marbles Kids Museum's IT operations. NetVisor provided stability and efficiency that directly addressed their daily needs.
Through a collaborative effort, Net Friends identified network weaknesses and implemented solutions that improved uptime and overall network performance. Additionally, they helped create a server map and plan, streamlining operations and allowing staff to focus on core tasks instead of wrestling with IT problems.
Secondly, Net Friends' NetVisor Architect added project management expertise. The team established clear communication channels, created timelines, and bundled projects together for optimal efficiency. This included decommissioning old servers, acquiring new hardware, and implementing Microsoft Intune for streamlined workstation deployment. These efforts not only improved IT infrastructure but also freed up internal resources for the museum.
While immediate cost savings were not a primary outcome, the museum did acknowledge the importance of increased IT investment. Net Friends' guidance helped them prioritize spending and allocate resources effectively to address longstanding IT needs. The overall benefit was a more robust and reliable IT foundation that could support the museum's continued growth and operations.
Marbles Kids Museum, a community nonprofit, sparks imagination, discovery and learning through play. Marbles prioritizes play as a fundamental element of a child's well-being. Viewed as a tool that fosters intellectual growth, social skills, emotional development, and physical health.
By combining a collaborative network assessment with strategic project management, Net Friends helped Marbles build a more robust foundation for the future.
Net Friends provides comprehensive IT support at a fixed price Managed IT Services solution that grants access to a highly-celebrated Help Desk, standardized procurement, vCIO guidance, and specialized expertise from a Microsoft Solutions Partner.
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