WHy We Do What We Do
Kendall did an awesome job solving some issues over the phone. He was able to log into my computer and take it from there. Very kind and patient as he has been before. I highly recommend Net Friends.
Net Friends provide great support! They are very responsive and provide excellent customer service. I appreciate that they always take the initiative to followup until the issue is resolved. Some from the emergency team literally responded to my emergency request and assisted me at 12AM. Thanks for being a great partner, Net Friends!
I feel very fortunate that my organization has signed on with NetFriends for IT support. I've had to place a few tickets and every representative who assisted me was 100% professional, knowledgeable, and KIND when offering assistance. And they fixed my problems every single time, without fail, and did so quickly. I highly recommend NetFriends. What a great group of people!
We use Net Friends for our IT support. They typically have a quick turnaround for fixing our issues. The technicians are very easy to deal with and are very nice and helpful.
Jesse was very knowledgeable & patient with my VPN issues. I am very grateful for his help.
Quickly fixed my issue. The tech was knowledgeable and friendly.
Adam helped me approve access to automate Microsoft Teams from Airtable.
Emily was great and very helpful. She fixed my issues in less than 10 minutes!
Kendall and Rob were persistent in resolving my mobile Outlook issues.
Francisco is the bomb! Thanks for working with Citrix on getting the projects feature to show up!
My issue was resolved when the tech called, but they tested everything while I was on the phone to make sure everything worked after I logged back in.
Jack is always great to work with, 2 thumbs up!
I am not great with technology, and the tech was engaging, intelligent and helpful. Such a joy to work with.
Francisco was extremely patient and helped me resolve my issue quickly.
Net Friends helped us get our networking infrastructure stable and we are so pleased with the result! They even listened to our specific needs and offered solutions that work for our small business.
I cannot say enough great things about Net Friends! They got us through a ransomware attack and continue to help improve our business operations. Everyone on the team has been wonderful to work with!
Since around the late 1990's, Net Friends has provided me with excellent service. My needs are promptly addressed and cheerfully resolved in a timely way. That's why I have remained an unfailingly loyal client.
Everyone is super nice and very accommodating.
Net Friends helped SAFEchild completely update our IT world! They are always responsive to our needs and completely professional!! Highly recommend!
Everyone there is so professional and, as important, patient!!
There aren't a lot of companies that will treat your interests as their own and advocate for your implicit needs the way this team does.
My employer started working with Net Friends to manage our IT needs. It's been a pleasure working with Will, and others on their team. They are quick to respond to emails and phone calls. I appreciate their follow-up as well.
I’ve had the privilege of working with Net Friends only remotely and the response time has been great, assistance very much on point.
I am an employee for a company that uses Net Friends as their IT experts and it honestly makes things run so smoothly. Net Friends are always a call away and they will keep in contact with you until the problem is fixed. They are wonderful people!
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