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Peak, Swirles, and Cavallito Properties

Client Success Story

Peak, Swirles, and Cavallito Properties Case Study

A critical network failure occurred just before an important sales meeting. Investigation quickly confirmed the cause: the firewall had been compromised by a cyberattack, revealing that the existing equipment was nearing its end of life.

Challenges

  • Security Vulnerability
  • Aging Equipment
  • Risk of Service Disruption

Benefits

  • Upgraded Equipment
  • Expert IT Management
  • Cybersecurity Improvements
Approach
  • Incident Identified: Immediately determined that the network outage was due to a compromised firewall.
  • Security Remediation: Secured the existing firewall by changing all passwords and updating security settings.
  • Firewall Replacement: Given the hardware was nearing end-of-life, the decision was made to procure new, secure equipment through NetCore Elements.
  • Post-Event Analysis: A thorough evaluation of the security incident was completed, and a detailed report was created and shared with Peak, Swirles, and Cavallito Properties.
How Net Friends Helped

Peak, Swirles, and Cavallito Properties was about to start a remote sales meeting when their internet suddenly went down. While their team was troubleshooting, Net Friends received an alert confirming the service loss.

The outage was not a problem with the service provider; the firewall had been compromised preventing access to the internet and network resources. The immediate priority was a rapid incident response, determining the extent of the breach, containing the unauthorized users, and securing the system.

Once the network was functional again, the team investigated how to prevent a recurrence. The vulnerability was quickly traced to the primary access point: an end-of-life firewall.

"We had a plan for replacing the firewall but didn't quite get the length of service we had hoped for. This event accelerated our timeline to update the equipment," said Marketing Manager Stacy Herring.

To move forward, Peak, Swirles, and Cavallito Properties chose NetCore Elements. This solution provides the necessary enterprise-grade leased equipment along with full management and support for their entire infrastructure, ensuring their network is secure and reliable.

Solution

NetCore® Elements was adopted to modernize the entire network infrastructure.

  • Always Current Equipment: Clients receive high-quality, current-generation equipment that is automatically replaced by NetCore Elements when it reaches its end-of-life, eliminating the risk of aging hardware.
  • Full Infrastructure Management: As part of the service, Net Friends handles all network administration, including monitoring, patching, and updating all infrastructure equipment.
  • Enhanced Cybersecurity: The solution immediately provides a necessary upgrade to the firm's security posture and resilience.
About the Client

Peak, Swirles, and Cavallito Properties is a full-service real estate firm dedicated to the highest quality of attention and service for their clients.

About the Client Peak, Swirles, and Cavallito Properties is a full-service real estate firm dedicated to the highest quality of attention and service for their clients.

It Was a Job for Experts

"We initially thought we could handle it internally, but the reality is we lack the expertise to defend against modern threats. It's a job for It Experts like Net Friends."

Stacy Herring
Marketing Manager

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Infrastructure Management
We oversee your IT infrastructure, proactively monitoring and managing your hardware to ensure smooth operation.
Connectivity
Our team optimizes your Wi-Fi coverage across your entire facility, boosting productivity with uninterrupted connectivity.
Network Support
Is your organization actively updating, monitoring, and maintaining your network equipment? Who do you call when your internet goes down or a loud noise is coming from your network closet? Let the experts at Net Friends document, maintain, and troubleshoot these devices, so your organization can concentrate on its mission. Keep working… Net Friends has your back with our range of managed IT support services and network monitoring.
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