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Answers to your most asked IT questions.
Net Friends helps agencies build the information security program the NAIC Insurance Data Security Model Law requires, including risk assessments, encryption, and around the clock monitoring, so policyholder data stays protected and your agency stays audit ready.
Agents and CSRs field dozens of emails a day from carriers, clients, and vendors, and attackers know it. Net Friends helps prevent business email compromise through advanced email filtering, employee training, and real time threat detection that stops phishing attempts before they land in an inbox.
Agents need secure, seamless access to agency systems whether they're at a satellite office, a client's kitchen table, or working from home during a storm. Net Friends builds and manages the cloud infrastructure that makes this possible without opening new security gaps.
A locked file or an unexpected outage can delay a binder or a claim, and that carries real consequences for your clients. Net Friends uses proactive monitoring and disaster recovery solutions to keep systems online and data protected.
Because our Power is Our People®. We're committed to a partnership that turns technology into a growth engine for your business.
Let's achieve your goals together. We focus on the tech so you can focus on your business.
We're here to help you grow. Expect helpful information and insights at every step.
Exceptional service means understanding your unspoken needs and prioritizing them.
We equip you for long-term success with tools and advice you can rely on.
Industry-leading expertise backed by decades of technical experience and certifications.
As an insurance agent, I know how much trust matters, and Net Friends has earned ours many times over. We work with a lot of vendors and service providers, and Net Friends has consistently been one of the easiest companies to work with. Their team is responsive, knowledgeable, and genuinely cares about helping us keep our systems running smoothly and securely. We appreciate having a partner we can rely on and would highly recommend them to other organizations.
Net Friends participates in an annual 3rd party audit to validate the security and integrity of our internal systems and controls. The audit confirms the (1) Security, (2) Availability, and (3) Confidentiality of our business. We deliver peace of mind to customers by maintaining our audit certification year after year.
Simply put: our systems have your back!
