What We Do

Your Managed Services Provider

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Managed IT Services

Our flagship product is NetVisor, a complete solution for workstation and server maintenance. We help you select and purchase each computer, we configure and deploy it, and we respond to your support requests within minutes.

NetVisor is billed per user, not per device – because at Net Friends we serve people, not machines

NetVisor includes phone, email, and on-site support at no extra charge and with no hidden fees for critical after-hours support

Compare our hardware pricing and selection to any competing provider – you'll be surprised at the value we offer!

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Managed Infrastructure Services

Our NetCore service is a unique, bundled solution of enterprise-grade hardware, software, and services. We provide your business with a reliable and secure network infrastructure for a low, fixed monthly cost. We handle all configuration changes and support needs throughout the duration of the contract.

Best-in-class equipment is included: Palo Alto firewalls, Aruba wireless access points and more!

Includes deployment project and all ongoing updates and configuration changes

24x7 monitoring, rapid replacement for any failed hardware, and support with no hidden fees

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IT technician in Net Friends work van in durham, NC
IT Staffing

There's more to IT Staffing than filling an empty desk. Some firms need to conserve a tight budget; others need to offload tasks from existing staff. We designed our NetForce service to close this gap for businesses who want a dedicated on-site IT expert without adding to payroll. Our unique NetForce tag-team system means you'll never be down a visit due to vacation or illness. Our team becomes your team: two experts for the price of one.

Reserve IT Techs in half-day blocks, on a schedule that fits your business needs

Queue up tasks using our easy ticketing system that tracks the progress of your requests – no more messy sticky-note reminders!

Get discounts on our other service plans when you combine them with NetForce – save money and accomplish more

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IT Security & Strategy

The most neglected IT investment isn't storage, or cloud computing, it's risk management. Many firms that shortchange risk planning will end up facing a choice: spend thousands to fix a crisis, or accept the loss of customers, employees, or even the business itself. Our risk mitigation services give clients a suite of tools, reports, and recommendations to help them invest wisely in the future security of their hard work.

Log monitoring and network intrusion alerts can be bundled with managed service plans at a discount

Risk Assessment is a comprehensive look at your IT risk exposure, along with concrete recommendations for mitigation

Technology Roadmaps provide a 5-year plan to align IT investment with your particular strategic goals and budget

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Managed Servers

You’ve invested in a server to provide key functions – but is your investment paying off? With NetCore for Servers, certified experts tune and monitor critical IT assets so they’re secure and running at peak efficiency. We support multiple compliance standards to satisfy industry or insurance requirements.

It’s all covered: management, monitoring, and more!

Continually update your systems to align with the latest intelligence

Entrust policy and configuration details to our experts

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Who We Serve

Meet our Team of friendly IT Experts

Sometimes, it's nice to
see a [net] friendly face!

Are you ready to be [net] friends?

Contact our IT
Support Center 24/7

Option 1: Call (919) 680-3763
Option 2: Email - request@netfriends.com
Option 3: Complete the form below
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If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.