The story of how we went from a scrappy group of six technicians at Duke to a radically innovative IT partner that brought HIPAA expertise to the table.
Maze is a sophisticated strand of ransomware that steals data and exfiltrates it to servers controlled by hackers.
With over 15 years of hiring perspective, John Snyder, Net Friends CEO, shares his thoughts on the common traits he looks for when hiring new talent.
As Aruba puts it "the 'Magic' is in the customer experience" after being positioned as a Leader in the 2020 Gartner Wired and Wireless LAN Magic Quadrant.
When we discovered Cortex XDR as the best detection & response tool on the market, we knew we'd do everything we could to create access to it for our customers.
How our Founder, David, fostered a culture of entrepreneurialism and experimentation that few IT Support companies have pursued...
A typical small business' IT budget should be somewhere between 3-7% of its total revenue. Here are 5 key questions to consider before investing in your IT.
How on earth did we “predict” the pandemic? All “Back to the Future” jokes aside, the simple fact is we didn’t predict anything. What we did was more practical.
You never forget your first cybersecurity incident. It was the summer of 2001, & I was working as a field tech, supporting several medical research departments.
The top three reasons why we selected Kirkpatrick Price as our SOC 2 Type II auditor and how that led us to a powerful risk assessment tool.
How the Axio360 tool helped us quantify risks and give key stakeholders the power to make informed decisions in response to potential risk events.
How the Axio360's quant tool helps us explore various risk scenarios and directly quantify the costs for those events should they occur.
After our SOC 2 Type II audit, we started engaging with new risk categories that led us on a journey towards discovering a powerful risk assessment tool.
In 1999, I was a new tech at Net Friends, enjoying my time supporting dozens of research departments at Duke University.
Establishing our Palo Alto Networks partner status allowed us to differentiate ourselves as an MSP and MSSP in the local and regional market.
In 2016, we hired a former educator with a Masters in curriculum development and instruction to join our team as our first Training Coordinator.
I first met Grant Leonard back in 2002. We hired him at Net Friends as a contractor to help with all sorts of IT security projects and initiatives.
Ransomware simulation and mitigation is likely to be the element of MPT that even companies with limited security awareness find most compelling.
Just in time for Cybersecurity Awareness Month, the National Institute of Standards and Technology (NIST) has released an update to Special Publication 800-53.
"Wanna grab a free lunch?" my boss asked me. "Of course" was the only possible answer any new college graduate loaded down with student debt could give to that.
Net Friends is proud to support Walk for Hope again this year as our way of continuing to support mental health awareness.
Every September, Net Friends celebrates our anniversary. We use this time to reflect on what we’ve accomplished over the years.
Your MSP must be willing to make difficult commitments in order for their Technology Stack to help customers produce returns on the investment.
As businesses worldwide shifted to work-from-home configurations at the start of the pandemic, this left many with little choice but to adopt “BYOD” solutions.
Net Friends is the first managed service provider (MSP) in the Research Triangle region to deploy a complete Technology Stack for local businesses.
In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.
Net Friends has authorized staff to work remotely at their own discretion while we adapt to the elevated threat level caused by the COVID-19 pandemic.
Any business interested in becoming SOC 2 Type II compliant will need top-notch partners in their corner to bring the expertise and focus necessary.
If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.