About John Snyder, CEO

John Snyder is owner and CEO of Net Friends, Inc., an MSP and MSSP headquartered in NC. He began his Net Friends career in early 1999 as a field technician working with customers in the biotech, healthcare, education, and legal professions. His early work in 2001 grappling with how to help multiple research and clinical organizations comply with the HIPAA regulation led to a lifelong study of cybersecurity frameworks like NIST 800-53a, 800-171, COBIT 5.0, and ISO 27001. Grounded in these time-tested approaches that aid in protecting data and maintaining safe networks, John consistently steers Net Friends towards developing IT support services built from these security frameworks and best practices. Once John became a minority owner of Net Friends in 2009, he was able to direct the company more fully to building IT service offerings based on these frameworks.

John knows the power of 3rd party industry certifications to confirm your expertise. He is a former Microsoft Certified Systems Administrator (MCSA), former CompTIA Security+ certified analyst, former CRISC (Certified in Risk and Information Systems Control) expert, and former Certified Information Systems Auditor (CISA). The value of these formal and specialized pursuits has influenced Net Friends to prioritize securing its SOC 2 Type II certification back in 2019, which we have maintained without interruption year after year. John firmly believes that focusing on a culture of security will directly improve the optimal business outcomes that our customers seek.

In 2021, John was named to the National Small Business Association (NSBA)'s Leadership Council. The NSBA is nonpartisan and the nation’s oldest small-business advocacy organization. As a member of the Leadership Council, John engages with U.S. policymakers on the interests of small businesses and advocates for laws to improve cybersecurity and address supply chain issues. John is also serving a two-year term on the Information Technology Advisory Committee at Durham Technical Community College, helping bridge the instructional priorities of the institution with the today's business and industry sectors.

Follow John on Twitter and connect with him on LinkedIn.
(Updated March 2022)

Latest Articles by

John Snyder

Business Strategy
2024 Outlook with Net Friends CEO

"As I look ahead to another awesome year in business, I see 2024 as a deeply collaborative year with high levels of engagement," John remarks.

Business Strategy
How Neelesh Patel Became Partner at Net Friends

Net Friends CEO, John Snyder, shares from his perspective how Neelesh Patel came to be his business partner.

Business Strategy
How We Deliver Value To Our Customers

Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.

Business Strategy
ChatGPT-4 and 4 Practical Business Uses in our MSP

Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.

Managed IT Services
Maximizing Your AWS Benefits with an MSP

Amazon Web Services (AWS) provides flexible cloud computing and storage to small businesses without the need for any expensive equipment.

Business Strategy
3 Simple Productivity Tips from the Net Friends C-Suite

Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.

Business Strategy
2023 Strategic Priorities with Net Friends CEO

"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.

Business Strategy
Adapting to the Dark Side of High Growth

"I discovered the hard way that there is such a thing as too much growth," John Snyder shares. Read more about how high growth impacted our business.

Business Strategy
ChatGPT and Our MSP

A new interactive artificial intelligence (AI) tool called ChatGPT captivated my team this week and this is how we're experimenting with it.

Business Strategy
Embracing A Schism to Clarify Our Mission

As Net Friends approached 10 years in business, the company became alarmingly fractious. However, the decisions we had to make led us straight into new growth.

Business Strategy
Our First “Near Death” Experience

As we celebrate 25 hard won years in business, I’d like to share some real-world crises that became crucial transitions into where we are today.

Business Strategy
5 Business Decisions to Make Before Your Azure Deployment

Creating a new Microsoft Azure deployment is a relatively straightforward process. However, a business needs to consider a few key decisions first.

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