First, Net Friends sets up a meeting to understand the client's data and IT infrastructure needs. This includes identifying critical IT assets, such as servers, cloud storage, and essential web applications.
Net Friends consults with key personnel in the client's organization, like designers, bookkeepers, and the HR head, who use specialized Line-of-Business Software (LOB). The goal is to understand the specific data requirements and usage patterns for applications like QuickBooks and AutoCAD, which handle sensitive information.
The projects team conducts a 360-degree assessment of all critical IT assets, compiling the information gathered from the initial consultation and key team member interviews. This helps them get a complete picture of the client's data landscape.
Based on the assessment, Net Friends develops a backup strategy that includes regular, scheduled backups. This is typically combined with robust encryption protocols to ensure data safety and compliance adherence (e.g., HIPPA).
Net Friends then arranges for secure off-site storage of the backed-up data. This ensures that the data is not only safe but can be accurately restored when needed.
The backup strategy is implemented, as part of Net Friends' all-in-one IT solution, NetVisor, which includes daily cloud backups for workstations at no extra cost. The backup process is then continuously monitored for effectiveness and security.