Our standard solution is designed to cater to the essential needs of your business, including coverage for one server under the Net Friends' Service Level Agreement (SLA).
Standard Solution:
- Initial Server Coverage: Covers one server under the Service Level Agreement (SLA), ensuring comprehensive protection.
Pricing for Extras:
- Additional Servers and Workstations: Costs for adding extra devices align with Remote Monitoring and Management (RMM) tools pricing, allowing for predictable and scalable expansion.
- Extra Server Support under NetVisor Contract: Additional server support is available at $75 per server, per month, for servers not included in the standard SLA.
SLA Alignment:
- Backup services are in sync with SLA terms, covering everything from response times to after-hours support.
Technological Features:
- Cloud-Based Solutions: Secure, scalable off-site data storage using cloud infrastructure.
- Cross-Platform Backup Services: Compatible with various network infrastructures for seamless integration.
- Advanced Restoration Tools: Includes cloud replication, open file backups, block-level backups, snapshotting, and rollbacks for rapid data restoration.
- Automated Recovery Verification: Tools that confirm the recoverability of files, applications, or virtual servers.
- Proactive Monitoring and Management: Sophisticated tools for overseeing data regulatory compliance and preemptively addressing potential issues.
