The mass shift to remote work has accelerated and publicized what has been a quiet tech revolution in the modern work environment. Most leading companies recognize that the pandemic-driven move to working from home is permanent – so they’re migrating to anywhere operations to capture the full benefits. Net Friends is doing our part to help our customers implement this innovative framework.
What is Anywhere Operations?
The concept of Anywhere Operations originated from the Gartner-coined term: everywhere enterprise. Three components are critical to adopt a work from anywhere framework: (1) distributed infrastructure, (2) a remote workforce, and (3) a dispersed customer base.
The anywhere operations model relies on a decentralized enterprise to help businesses develop resilience and access wider talent pools. Yet, anywhere operations involve far more than telecommuting. Your teams should not be restricted to working from home. Rather, they should be able to operate from anywhere, at any time, as a hybrid workforce. The best anywhere operations model is people-focused and location-independent with secure remote access.
How Do I Implement Anywhere Operations?
Implementing Anywhere Operations requires investment in five core areas:
1. Reliable Distributed Infrastructure
The first step is to implement the best cloud, edge, or hybrid solutions to support your anywhere operations. The secure deployment of business services allows employees anywhere to satisfy customers’ needs everywhere.
2. Promote Collaboration and Productivity Across a Remote Workforce
According to Forrester, the size of the remote workforce at the end of 2021 will be three times pre-COVID levels. Many widely available collaboration tools facilitate significant productivity gains for remote workforces. Greater collaboration and productivity help your teams better serve your far-reaching customer base.
3. Secure Access to Support Remote Work
The work from anywhere framework is convenient and attractive, but there are cybersecurity risks. Remote operations require responsive IT support and cloud security tools, such as Identity and Access Management (IAM) solutions, passwordless authentication, Zero Trust models, and Secure Access Service Edge (SASE). These cybersecurity interventions mean stronger security control over data access and applications within your company.
4. Quantify and Improve the Digital Experience
Modern business success means creating the best digital experience for your employees and customers. You need detailed metrics on employee and customer engagement to quickly troubleshoot problems and emphasize successful initiatives and product offerings.
5. Embrace Automation
COVID-19 has driven us toward a greater reliance on contactless interactions, such as zero-touch provisioning (ZTP), that eliminate the need for IT personnel to configure network devices manually before deployment. ZTP makes it possible for your remote workforce to install secure network devices themselves. There are many other instances of automation that will help you maximize your anywhere operations.
Adapt to Anywhere Operations with Net Friends
Anywhere Operations are here to stay and it’s in your company’s interests to be at the forefront of these latest innovations. Net Friends is your partner to get your teams ready to work from anywhere in the globe. Our suite of managed IT services, such as NetVisor, NetForce, and NetCore, are available to you for affordable and predictable monthly fees.
We will have all your operations running on a safe and optimized cloud infrastructure with the appropriate collaboration tools. At Net Friends, we provide remote work solutions so your remote workforce has everything it needs to operate at its best. Contact us today to leverage the benefits of anywhere operations so that your teams can work from anywhere and boost your company’s growth and market dominance.