Net Friends

Founded in 1997, Net Friends takes pride in the operational maturity we've built and the cybersecurity culture that makes us unique. Our 25-year tenure gives us the scope to put IT security first and deliver intelligent applications of leading technologies for today's globally distributed workforce.

Our history began in Healthcare support at Duke Health and we've since reached across all sectors, including BioTech, non-profit, education, law, and more. We are big fans of small businesses and we're passionate about making innovative, enterprise-grade technologies more accessible to SMBs.

Net Friends provides comprehensive managed IT services, managed infrastructure services, and IT security and strategy clients in North Carolina and across the U.S.

We believe in people, and we love to see our customers and community thrive. Every encounter with Net Friends is an encounter with people who genuinely care about your business. We believe this is best achieved by leading as a people-first company.

Discover more about us at: www.netfriends.com

Latest Articles by

Net Friends

News
Net Friends Recognized in Channel Partners 2025 MSP 501 Global Ranking

Net Friends announces its continued recognition on the Channel Partners MSP 501 list for 2025, securing its place once again among the world's top MSPs.

Life At Net Friends
Summer 2025 Playlist ft. Net Friend's Staff Picks

Soak up the dog days of summer with our 2025 summer playlist curated by your Net Friends staff!

Videos & Podcasts
The Path Uncut Podcast Interview with John Snyder 

Gregory Ng, host of The Path Uncut podcast, interviews Net Friends CEO John Snyder. They discuss “The Long Game of Leadership.

Cybersecurity
MDR Case Study: REvil Ransomware

The security vendor Cybereason describes REvil (aka Sodinokibi) as “the Crown Prince of Ransomware.”

Videos & Podcasts
All Things MSP Interview with John Snyder  

John Snyder, Net Friends CEO, joins hosts Justin Esgar and Eric Anthony on All Things MSP to discuss the journey no one teaches, how he went from tech to CEO.

Videos & Podcasts
The Future of BizTech Podcast Interview with John Snyder

Episode 73: From Field Tech to Top Tech: John Snyder on Building a Future-Proof MSP

Videos & Podcasts
Freedom & Glory Podcast Interview with Neelesh Patel  

Neelesh Patel, Net Friends President, joins the hosts of Freedom and Glory Podcast to talk about his entrepreneurial roots and passion for mental health.

Managed IT Services
What are Managed IT Services?

Managed IT Support is a service provided by a Managed Services Provider (MSP) that takes over the responsibility of managing and maintaining a company's IT.

News
Net Friends Achieves Sixth Consecutive SOC 2 Type II Compliance

Underscoring Commitment to Security and Operational Excellence

Managed IT Services
How Your IT Partner Contributes to Your Operational Maturity

By leveraging technology effectively, your business can outmaneuver competitors, captivate customers, and achieve sustainable growth.

Videos & Podcasts
What’s In The News Interview with John Snyder

Net Friends CEO John Snyder sits down with Willow North Growth Partners for a “What’s In The News?” Interview.

Cybersecurity
Prioritize Multi-Factor Authentication for Your Small Business

Small businesses are leaving themselves exposed by not adopting MFA within their business systems.

Contact our IT
Support Center 24/7

Option 1: Call (919) 680-3763
Option 2: Email - request@netfriends.com
Option 3: Complete the form below
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.