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The Automation Imperative: How MSP Leaders Propel Business Success

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About the Panel

John Snyder, Net Friends CEO, spoke on a panel at Flow 2025 hosted by Rewst on June 26, 2025. He was joined by panelists Sagar Vyas, Chief Information & Security Officer at Jolera, and Matt Rose, CXO at Tech Rage IT.

The panel discussion was entitled: “Automation Imperative: How MSP Leaders Propel Business Success.” Snyder, Vygas, and Rose explored how MSPs can navigate the evolving landscape of automation, unpacking both the opportunities and the risks that come with it.

John Snyder, CEO Net Friends quote

About Net Friends

Net Friends delivers managed IT services, cybersecurity, and strategic IT consulting to organizations across North Carolina and the United States. For more than two decades, Net Friends has partnered with businesses to provide reliable, responsive, and people-first technology solutions that empower teams and drive success.

About Rewst

Founded in 2020 and based in Tampa, FL, Rewst specializes in providing a purpose-built automation platform for Managed Service Providers. With a leadership team that has a proven track record of understanding and anticipating the needs of their customers, Rewst is well-positioned to drive the next evolution of RPA and empower MSPs to improve operational efficiency, service delivery, and customer satisfaction.

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