A Managed Services Provider (MSP) can be your secret weapon in boosting your company’s productivity and growth. An IT Managed Services Provider helps you avoid time-consuming yet critical tasks, freeing you and your team to focus on your core business processes. A great MSP will partner with you to effortlessly scale your business cost-effectively. We’ll discuss some important reasons why you need an MSP to support your daily operations. Let’s go!
Trends in the IT Managed Services Provider Sector
According to the latest report by Markets and Markets, the Managed Services sector is expected to grow from $223 billion in 2020 to $329 billion by 2025. This will mainly be driven by businesses needing to use managed IT services to lower their costs.
As the complexity of IT platforms continues to explode, fewer businesses are hiring in-house IT experts. Indeed, 75% of small and medium-sized businesses (SMBs) outsource some of their IT services to MSPs. You’re in good company if you choose to hire one!
3 Things to Look for in a Managed Services Provider
1. An Innovative Partnership
You want to hire an MSP that will take the time to know your business and create effective IT solutions for your operations. This also means hiring an expert in supplying IT services to your industry. A good MSP should create a long-term roadmap to improve efficiency and growth in your business.
One of the hallmarks of an excellent MSP is a commitment to continual innovation. Cloud-based services, automation, and machine learning are essential elements for business success. Make sure your Managed Services Provider has a strategy to keep you at the forefront of technology.
2. A Proactive and Flexible Approach
A great MSP supplies remote monitoring and on-demand troubleshooting to help you avoid IT disruptions. With a greater reliance on IT services comes the need for cybersecurity protocols. Your MSP must deploy the latest security updates, address vulnerabilities in your operations, and establish effective cybersecurity measures.
Your MSP should also assign you a dedicated account manager who is focused on catering to your IT needs and helping you achieve your business goals. Hiring a Managed Services Provider should improve your ability to respond to changing business needs and marketplace conditions.
3. Comprehensive Support
It’s not enough to implement an innovative IT infrastructure. Your Managed Services Provider should also commit to:
- onboarding support to help your team use your exciting new tools,
- ongoing maintenance and system upgrades,
- and extensive cloud-based support.
Your MSP should deliver regular reports to keep you updated about the technical aspect of your operations. You want to know that you are receiving a good return on your investment in managed IT services.
Are You Looking for an Expert Managed Services Provider?
Do you need a Managed Services Provider (MSP) to help scale your business for greater efficiency and growth? Net Friends is an exceptional MSP with a comprehensive array of IT services to support your operations. We are committed to continual improvements to our IT offerings. We can help you avoid disruptions, improve your workflow, and grow your business. So contact us today to get the help you need to exceed your strategic goals and dominate your market!