Managed IT Services

Why You Need More Than A Break/Fix IT Partner

Post by
Net Friends

One of the drivers of competitiveness is a company’s agility to embrace and leverage technological innovations for productivity and growth. Global IT purchases were US$3.5 trillion in 2019, with companies spending approximately 8% of their annual revenues on their IT budgets. SMBs must compete within this landscape by skillfully allocating their limited resources to access a wide variety of IT experts. A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost. Let’s discuss why you should choose managed IT services for your business.

Get the IT Services Your Company Needs Micrographic

Break/Fix vs. Managed IT Services

An IT company that follows a Break/Fix approach operates within a fee-for-service framework where you pay piecemeal for separate IT services. Such companies charge an hourly rate to complete each task on an “as-needed” basis. It’s the “if-it’s-not-broke-why-fix-it” approach, but you will need more than that to tap into the full potential of your business operations.

Managed IT services are proactive and offer comprehensive IT support in several key areas at a fixed rate. A Managed Services Provider takes the time to learn your business environment and create a customized IT roadmap to help your company exceed its strategic goals. Let’s consider a few of the key IT growth drivers for SMBs:

The IT Expertise That SMBs Need

SMBs need the right combination of outsourced IT services:

Cloud Migration and Upgrades

Global spending on public cloud services is expected to grow by 18.4% in 2021 to US$304.9 billion. Cloud migration and upgrade services are in high demand to promote business agility and resilience. A Managed Services Provider offers sufficient IT experts to skillfully coordinate the migration process, minimize any downtime, ensure that key milestones are met, and manage upgrades.

On-Demand IT Staffing

Managed IT services give SMBs access to IT experts on demand without dealing with the recruitment and onboarding of new employees. It is cost-effective since your company can easily scale its IT staffing according to current business requirements.

Outsourced IT services also lead to increased productivity when you are able to  complete select IT tasks. This leaves your employees to focus on your core business processes.

Cybersecurity and Infrastructure Services

SMBs are susceptible to data breaches and cyber-attacks due to their technological vulnerabilities. A managed IT services company offers a variety of expert IT and cybersecurity monitoring and software. 

A Managed Services Provider is also a one-stop solution for IT infrastructure maintenance. Having a team of IT experts on hand ensures that your company’s network runs at optimal levels and minimizes the possibility of any costly downtime.

Special IT Projects and Advisory Services

Hiring a managed IT services provider offers niche IT experts for bespoke projects. It’s often infeasible for an SMB to hire sufficient specialized IT personnel. Therefore, leveraging the provider’s talent pool is far more cost-effective.

A Managed Services Provider also gives special advisory services to its clients. Your management and staff will benefit from expert, customized guidance for greater growth.

Your Managed Services Provider

We have explored some of the benefits of using managed IT services for your company. Net Friends give you access to a cadre of high-quality IT experts. Some of the services we provide are:

Get the managed IT services that your company needs. Contact Net Friends today to discover how we can help you maximize your company’s productivity, profitability, and strategic growth. 

- Top 4 Scenarios Where You'll Need On-Demand IT Staffing
- The Benefits of Hiring An Outsourced IT Company
- Choosing Your IT Decision-Maker and Making the Outsourcing Decision

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