Better Research Outcomes with IT
Our IT Experts have extensive knowledge and experience consulting IT environments of all sizes from biotech startups to enterprise-level biotech research organizations.
Why We Do What We Do
Net Friends helped us get our networking infrastructure stable and we are so pleased with the result! They even listened to our specific needs and offered solutions that work for our small business.
I cannot say enough great things about Net Friends! They got us through a ransomware attack and continue to help improve our business operations. Everyone on the team has been wonderful to work with!
Since around the late 1990's, Net Friends has provided me with excellent service. My needs are promptly addressed and cheerfully resolved in a timely way. That's why I have remained an unfailingly loyal client.
Everyone there is so professional and, as important, patient!!
There aren't a lot of companies that will treat your interests as their own and advocate for your implicit needs the way this team does.
My employer started working with Net Friends to manage our IT needs. It's been a pleasure working with Will, and others on their team. They are quick to respond to emails and phone calls. I appreciate their follow-up as well.
As head of Quality for a medical device manufacturer in the RTP area I have utilized Net Friends for IT support for just under 10 years. Without exception they have been great to work with. As anyone who has been down the road knows, IT issues can be 'challenging'. It is reassuring to know that I could turn to a technically capable and responsive team such as Net Friends. Ah! Lest I forget: Net Friends always has a positive attitude and is willing to respond with a priority commensurate with the customer needs. I highly recommend them.
Really great working with Net Friends — one of the best decisions was putting you and your firm in charge of our IT needs — you and your team are exceptional.
I have always been completely happy with the service, the expertise, and the people I have the pleasure of working with at Net Friends. Thank you for taking the fear out of technology for me!
Net Friends' expertise and extensive knowledge of the hardware, software, and complex VLAN network architecture required for our project has been impressive.
If an IT expert comes out to our site that person is so courteous and explains in layman's terms what needs to be done to fix an issue and then takes care of the problem for us. We have been approached by other IT service providers, but we are so happy with Net Friends that we would not even consider changing.
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