Susanna Perrett

Product Marketing Manager

At the Intersection of Technology and Marketing

Susanna wasn’t afraid to be the only girl in her high school's coding class. Even when her teacher doubted her, she went on to help her entire class create a video game.

This experience solidified her belief that she could figure out anything, and that confidence propelled her into a successful 25+ year career at the intersection of technology and marketing.

In her career, Susanna was naturally drawn to marketing, however she also had a passion for product development. She worked for household names like Moen and Stanley Tools, where she was part of teams that developed and patented innovative products. Notably, she was the first non-chemist to hold a marketing role at Rogers, Inc., a specialty foam manufacturer.

She leveraged her technical skills to land a marketing communications job at a small business. She then parlayed that experience into a role at a tech recruiting and coaching firm, where she built out their digital marketing presence and interviewed candidates for tech positions. Her candidates taught her about multi-threading and the tricks associated with C#.

Susanna's ability to understand both the technical aspects of products and the needs of customers has made her a skilled content creator. She can take complex technical topics and make them easy to understand for a general audience.

Connect with Susanna on LinkedIn.

Latest Articles by

Susanna Perrett

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Managed IT Services
What Is Shadow Tech?

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Managed IT Services
Why Your Business Needs an IT Infrastructure Assessment

An IT infrastructure assessment reviews your servers, network, backups, and security to find risks early. Learn what it covers and how often to run one.

Managed IT Services
Breaking Down MSP Pricing

Managed IT typically costs $100 to $250 per user per month in 2026. Compare MSP pricing models, service tiers, and what to ask before signing a proposal.

Cybersecurity
You Cannot Patch What You Cannot See

Microsoft fixed 974 flaws in one day, but most won't touch your business. Learn how an asset inventory helps SMBs find the few patches that matter.

Cybersecurity
The Plan That Could Save Your Business

An incident response plan answers two questions: who to call and what to do next. Learn what to include, common mistakes to avoid, and grab a free template.

Cybersecurity
Training Prevents You from Getting Hooked by Phishing

36% of data breaches start with a phishing email. See three real small-business case studies and how employee training could have stopped each one.

Business Strategy
Signs Your Deserve Better IT Support

How do you know when to cut ties with your IT provider? You watch for these warning signs that indicate low operational maturity.

Artificial Intelligence
AI in the Agency

Independent insurance agencies can adopt AI safely by automating repetitive tasks like certificates and submission summaries, while keeping human review on coverage decisions and binders to limit E&O exposure.

Cybersecurity
NetSafe MDR Stops Identity Attacks in Seconds

Identity attacks move fast, often in minutes. See how Net Friends' NetSafe MDR uses AI to detect and lock down credential threats in under two minutes, while human analysts stay in charge of judgment calls.

Cybersecurity
What Happens When Phishing Works?

See how a single phishing click compromised a CSR's Microsoft 365 account, opened Applied Epic, and nearly cost an insurance agency $42,000 — in under 30 minutes.

Technology
Your Top Producer Just Resigned. What Now?

Protect your insurance agency when a top producer leaves. Learn IT offboarding best practices for securing AMS access, client data, carrier portals, and company devices.