We understand your business has unique needs, which is why we've designed NetVisor, our managed IT service, with flexible pricing. You can choose between two core options: NetVisor and NetVisor Unlimited. Both options are fully customizable to align with your specific business requirements.
NetVisor Unlimited offers predictable monthly billing and unlimited access to our expert support team. Your team can access support without any worry about the budget impact.
NetVisor is a pay as you go option. Only for the support you use, giving you maximum control over your IT spending. Ideal for businesses with occasional IT needs.
Fun Fact: NetVisor was created to provide small businesses with access to the same level of technical support seen at Fortune 500 companies.
All NetVisor clients enjoy the following services:
24/7 Remote and Onsite Service
Problems happen when we least expect them, and for that reason Net Friends is available to support your business 24/7. We provide remote and onsite support to all NetVisor clients. Onsite support is limited to a 50-mile radius from Durham, NC.
Endpoint Support
We are here to make sure all your company’s devices are working properly. This includes fixing them when they break, managing the software, operating system updates, and connectivity to printers and Wi-Fi. All is covered by NetVisor services.
Application Support
Our application support assistance across a wide range of essential software. This includes full support for Microsoft 365 applications as well as Google Workspace. We also offer specialized assistance for industry-specific or proprietary software critical to your business operations.
You can expect that we will also ensure that your operating systems are using the latest updates and have all the current security patches.
Security
We take security seriously and provide antivirus monitoring, email filtering, and encryption. Additionally, we will work with you to create a cybersecurity aware culture by offering monthly training to your staff.
Email Protection
Our email protection services provide advanced spam filtering to prevent unwanted and malicious emails from reaching your inbox. This defense protects against a wide array of email-borne threats, including malware, phishing attempts, ransomware, and other sophisticated attacks.
Reporting
Net Friends also sends detailed reports each month on the health of your IT systems. These reports help you plan and provide insight into how your company devices are functioning. If you are interested in learning more about our monthly reports, please read this blog: What to Expect from NetVisor Monthly Reporting.
This list is not exhaustive. Please contact one of our IT Experts to discuss your business's specific IT support needs for optimal security and functionality.
