Ask what AI does for a business and it seems like the answer always includes something about “fewer people”, “slower hiring”, and “a leaner org chart.” While this is a real thing for some companies, this is not the interesting part. For Net Friends, AI has moved our walls.
Net Friends CEO John Snyder explores why AI agents are commodities and where MSPs will deliver real value — the AI Control Plane that orchestrates, governs, and manages what agents can do.
John Snyder, Net Friends CEO, rejoins Damien Stevens on MSP Mindset to talk about AI, Technology Business Reviews, and provide valuable data for clients.
AI isn’t just another tool—it’s on track to become the invisible infrastructure behind everything we do. Just like the internet and smartphones before it, AI will quietly shift from something we use to something everything runs on. Here’s what that means for small businesses and how to prepare now.
There are four essential pillars that define an organization's preparedness for AI adoption. These pillars move beyond basic technical requirements to cover the full lifecycle of a successful AI initiative, from executive alignment to post-deployment change management.
