Discover the benefits to IT services when you merge two key roles: Virtual Chief Information Officer (vCIO) and Customer Success Manager (CSM).
Shadow IT is a common issue with major security risks to consider. However, it is possible to leverage shadow IT to enhance your IT systems & security policies.
A true showdown between two leading office productivity titans: Should your business choose Google Workspace or Microsoft 365?
Employee offboarding is a critical, yet often overlooked, aspect of the HR process. Managing offboarding through an automated system can simplify the process.
Navigating the sometimes-seismic shifts in technology is no small feat, and that's why companies turn to a CIO to guide the way.
Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.
Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.
Technology Business Reviews play a powerful role in enabling decision-makers to limit unnecessary expenses and reallocate resources to promising IT initiatives.
Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.
Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.
"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.
In 2022, Net Friends increased growth by a staggering 43%—an extraordinary feat that not only sets a new bar for Net Friends, but for all MSPs in our area.
A new interactive artificial intelligence (AI) tool called ChatGPT captivated my team this week and this is how we're experimenting with it.
Well-run businesses in high-risk industries have lots of sensitive records & are going to actively seek cybersecurity liability coverage to offset their risks.
While cybersecurity insurance helps alleviate the financial risks and burden of doing business online, there are liability limitations to this type of policy.
Cybersecurity insurance is a contract that the policyholder purchases to help reduce the financial risks of doing business online. Learn about cyber liability.
Patch management is crucial to ensure business continuity. Learn more about how software patching can safeguard your organization.
Anywhere Operations is the new preferred work model. Let’s explore how zero-touch provisioning (ZTP) facilitates quick, easy, and safe remote work processes.
Companies are switching their mode of IT investments from CapEx to OpEx. Discover how to adjust your IT budget to support the switch to OpEx.
Anywhere Operations requires significant IT investments. Explore why businesses prefer Operating Expenses (OpEx) for powering Anywhere Operations.
Remote and hybrid work models are here to stay. Discover how Anywhere Operations can enhance your business continuity plan for sustainable growth.
A business continuity plan is crucial for your company’s risk mitigation strategies. Let’s consider the top benefits of this risk management tool.
Every SMB needs to innovate to thrive in the marketplace. Technology buzzwords also hold value in helping SMBs position for greater competitiveness.
Greater IT reliance will increase cybersecurity risks. Learn why you need a SOC 2 compliant managed services provider to boost cybersecurity.
As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).
As more companies adopt cloud applications, there is a need for greater cloud security. Discover how a CASB can help with your IT security policies.
Green IT helps businesses save on costs while preserving the environment. Let’s consider a few sustainable IT projects that companies can implement.
Anywhere Operations is the new frontier for work. Let’s discuss the top employee onboarding training tips to maximize performance and growth.
Choosing to go the outsourced IT staffing route eases the burden on your current IT department.
By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.
Anywhere Operations and the hybrid work model are the new normal. Let’s explore the top five management strategies for today's hybrid workplace.
The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.
Optimizing the Anywhere Operations model in your organization will yield several benefits, yet there are some common pitfalls to avoid. Let’s explore them!
Anywhere Operations represent the new normal for business operations. Let’s explore the top five critical policies necessary for its adoption.
Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.
Our four core recommendations to ensure your VPN solution is optimized for Anywhere Operations to support your distributed workforce.
Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.
Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.
NSBA’s Leadership Council to Advise Policymakers in Washington DC on Interests of Small Businesses
An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.
A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.
Most businesses don’t have the luxury of conducting a formal Business Impact Analysis. Here's a BIA shortcut for your everyday business decisions.
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