The once-standard protection of having good backups is being undermined, as these backups are increasingly falling victim to corruption.
Social engineering lies at the root of roughly 98% of IT security attacks. Discover how to identify the most common tactics.
The hum of anticipation filled the offices of Synergy Solutions, a growing professional services firm.
Discover the benefits to IT services when you merge two key roles: Virtual Chief Information Officer (vCIO) and Customer Success Manager (CSM).
Social engineering is one of the many cyberthreat tactics that put businesses at risk for substantial harm. Learn more about how to protect your business.
How organizations can develop comprehensive risk mitigation strategies that effectively reduce their exposure to potential threats.
Managed IT Support is a service provided by a Managed Services Provider (MSP) that takes over the responsibility of managing and maintaining a company's IT.
Every SMB needs to innovate to thrive in the marketplace. Technology buzzwords also hold value in helping SMBs position for greater competitiveness.
Our greater reliance on IT increases security risks. Discover how partnering with a SOC 2 compliant Managed Services Provider (MSP) boosts your cybersecurity.
By leveraging technology effectively, your business can outmaneuver competitors, captivate customers, and achieve sustainable growth.
Small businesses are leaving themselves exposed by not adopting MFA within their business systems.
Law firms should prioritize data security and take proactive measures to protect clients' trust.
I have been the leader of Net Friends since I became an owner back in 2009. The lack of a company vision is what made me want to be an owner in the first place.
Working from airplane wi-fi is far more complex than it may seem, especially when it comes to your cybersecurity.
Net Friends President, Neelesh Patel, reflects on our journey as a company in 2024, highlighting themes of business resilience and innovation.
Limited IT budgets are a common hurdle for small businesses, but reliable IT is crucial for success.
Law firms entrusted with highly sensitive client information face a heightened risk of cyberattacks.
A constant wave of innovation has reshaped every corner of business. Technological debt is the hidden cost of neglecting routine IT maintenance and upgrades.
The secret to digital security is not rocket science. It is about being vigilant, informed, and proactive with every cybersecurity practice.
SMBs are attractive targets for cybercriminals due to a combination of factors.
How prepared is your team for a real cyberattack? This innovative card game simulates a cyberattack, so you can learn how to defend against real-world threats.
The modern workplace creates a constant hum of communication. Emails, messages, reports – the sheer volume can feel overwhelming.
A vCIO acts as your trusted advisor, bringing a wealth of experience to help you define your vision, set realistic goals, and leverage technology.
Microsoft 365 Business Premium delivers more than email, office programs, and cloud storage. Let's unlock the treasure trove of productivity-boosting apps.
The consequences of poor server's security can be catastrophic. Breaches can expose a wealth of sensitive data. Learn how to level up your server security.
Most mature businesses already have cybersecurity protections in place. However, chances are still high that they may be approaching cybersecurity backwards.
Crisis communication planning for cyberattacks is an important part of your cybersecurity plan.
The Office for Civil Rights (OCR) recently announced that they will resume HIPAA compliance audits in 2024.
A well-planned IT budget is not just about numbers; it is about making informed decisions to fuel your company's long-term success.
Building a strong Work-From-Home policy that stands as a brick wall against cyber threats!
After five consecutive years of voluntary SOC 2 Type II audits, we remain steadfast in raising our security standards with the demands of the business world.
Net Friends President, Neelesh Patel, reflects on our journey as a company in 2023 to highlight major milestones that fueled our growth.
Shadow IT is a common issue with major security risks to consider. However, it is possible to leverage shadow IT to enhance your IT systems & security policies.
This brief guide underscores the importance of a cohesive online security approach. Learn more about DNS and SSL certificates for business.
A true showdown between two leading office productivity titans: Should your business choose Google Workspace or Microsoft 365?
Employee offboarding is a critical, yet often overlooked, aspect of the HR process. Managing offboarding through an automated system can simplify the process.
Discover the essential traits to look for in a Virtual Chief Information Officer (vCIO) to unlock greater business growth.
Navigating the sometimes-seismic shifts in technology is no small feat, and that's why companies turn to a CIO to guide the way.
Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.
Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.
Technology Business Reviews play a powerful role in enabling decision-makers to limit unnecessary expenses and reallocate resources to promising IT initiatives.
Approximately 56% of IT decision-makers indicate that targeted phishing attacks are their primary threat.
Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.
Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.
"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.
In 2022, Net Friends increased growth by a staggering 43%—an extraordinary feat that not only sets a new bar for Net Friends, but for all MSPs in our area.
A new interactive artificial intelligence (AI) tool called ChatGPT captivated my team this week and this is how we're experimenting with it.
Well-run businesses in high-risk industries have lots of sensitive records & are going to actively seek cybersecurity liability coverage to offset their risks.
While cybersecurity insurance helps alleviate the financial risks and burden of doing business online, there are liability limitations to this type of policy.
Cybersecurity insurance is a contract that the policyholder purchases to help reduce the financial risks of doing business online. Learn about cyber liability.
Patch management is crucial to ensure business continuity. Learn more about how software patching can safeguard your organization.
Anywhere Operations is the new preferred work model. Let’s explore how zero-touch provisioning (ZTP) facilitates quick, easy, and safe remote work processes.
Companies are switching their mode of IT investments from CapEx to OpEx. Discover how to adjust your IT budget to support the switch to OpEx.
Anywhere Operations requires significant IT investments. Explore why businesses prefer Operating Expenses (OpEx) for powering Anywhere Operations.
Remote and hybrid work models are here to stay. Discover how Anywhere Operations can enhance your business continuity plan for sustainable growth.
A business continuity plan is crucial for your company’s risk mitigation strategies. Let’s consider the top benefits of this risk management tool.
Greater IT reliance will increase cybersecurity risks. Learn why you need a SOC 2 compliant managed services provider to boost cybersecurity.
As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).
As more companies adopt cloud applications, there is a need for greater cloud security. Discover how a CASB can help with your IT security policies.
Green IT helps businesses save on costs while preserving the environment. Let’s consider a few sustainable IT projects that companies can implement.
Anywhere Operations is the new frontier for work. Let’s discuss the top employee onboarding training tips to maximize performance and growth.
Choosing to go the outsourced IT staffing route eases the burden on your current IT department.
By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.
Anywhere Operations and the hybrid work model are the new normal. Let’s explore the top five management strategies for today's hybrid workplace.
The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.
Optimizing the Anywhere Operations model in your organization will yield several benefits, yet there are some common pitfalls to avoid. Let’s explore them!
Anywhere Operations represent the new normal for business operations. Let’s explore the top five critical policies necessary for its adoption.
Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.
Our four core recommendations to ensure your VPN solution is optimized for Anywhere Operations to support your distributed workforce.
Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.
Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.
NSBA’s Leadership Council to Advise Policymakers in Washington DC on Interests of Small Businesses
An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.
A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.
Most businesses don’t have the luxury of conducting a formal Business Impact Analysis. Here's a BIA shortcut for your everyday business decisions.
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