How the Hybrid vCIO & Customer Success Approach Elevates IT Outcomes

Discover the benefits to IT services when you merge two key roles: Virtual Chief Information Officer (vCIO) and Customer Success Manager (CSM).

Managed IT Services
What Is Shadow IT?

Shadow IT is a common issue with major security risks to consider. However, it is possible to leverage shadow IT to enhance your IT systems & security policies.

Battle of the Titans: Google Workspace vs. Microsoft 365

A true showdown between two leading office productivity titans: Should your business choose Google Workspace or Microsoft 365?

Managed IT Services
Secure Your Business with Automated Device Offboarding

Employee offboarding is a critical, yet often overlooked, aspect of the HR process. Managing offboarding through an automated system can simplify the process.

Decoding the Four Chief Information Officer (CIO) Archetypes

Navigating the sometimes-seismic shifts in technology is no small feat, and that's why companies turn to a CIO to guide the way.

How We Deliver Value To Our Customers

Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.

ChatGPT-4 and 4 Practical Business Uses in our MSP

Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.

Why You Need Technology Business Reviews

Technology Business Reviews play a powerful role in enabling decision-makers to limit unnecessary expenses and reallocate resources to promising IT initiatives.

Pro-Tips for the SMB's Digital Transformation Journey

Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.

3 Simple Productivity Tips from the Net Friends C-Suite

Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.

2023 Strategic Priorities with Net Friends CEO

"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.

2022 in Retrospect with Net Friends President

In 2022, Net Friends increased growth by a staggering 43%—an extraordinary feat that not only sets a new bar for Net Friends, but for all MSPs in our area.

ChatGPT and Our MSP

A new interactive artificial intelligence (AI) tool called ChatGPT captivated my team this week and this is how we're experimenting with it.

How to Secure the Best Price for Cyber Insurance

Well-run businesses in high-risk industries have lots of sensitive records & are going to actively seek cybersecurity liability coverage to offset their risks.

What Does Cyber Insurance NOT Cover?

While cybersecurity insurance helps alleviate the financial risks and burden of doing business online, there are liability limitations to this type of policy.

What Is Cyber Insurance & What Does It Cover?

Cybersecurity insurance is a contract that the policyholder purchases to help reduce the financial risks of doing business online. Learn about cyber liability.

Managed IT Services
Patch Management: Why Your Business Needs It

Patch management is crucial to ensure business continuity. Learn more about how software patching can safeguard your organization.

Managed IT Services
Top 5 Reasons Why Zero-Touch Provisioning (ZTP) is Critical to Anywhere Operations

Anywhere Operations is the new preferred work model. Let’s explore how zero-touch provisioning (ZTP) facilitates quick, easy, and safe remote work processes.

How to Update Your IT Budget When Switching from CapEx to OpEx

Companies are switching their mode of IT investments from CapEx to OpEx. Discover how to adjust your IT budget to support the switch to OpEx.

Managed IT Services
Top 7 Reasons Businesses Switch to OpEx for IT Investments

Anywhere Operations requires significant IT investments. Explore why businesses prefer Operating Expenses (OpEx) for powering Anywhere Operations.

Tips for Adapting Your Business Continuity Plan for Anywhere Operations

Remote and hybrid work models are here to stay. Discover how Anywhere Operations can enhance your business continuity plan for sustainable growth.

Top 5 Reasons a Business Continuity Plan is Critical

A business continuity plan is crucial for your company’s risk mitigation strategies. Let’s consider the top benefits of this risk management tool.

Top 12 Technology Buzzwords Every Small Business Should Know

Every SMB needs to innovate to thrive in the marketplace. Technology buzzwords also hold value in helping SMBs position for greater competitiveness.

How to Minimize Business Risks with a SOC 2 Compliant IT Company

Greater IT reliance will increase cybersecurity risks. Learn why you need a SOC 2 compliant managed services provider to boost cybersecurity.

Net Friends Leadership Team Certified in IT Service Management

As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).

What is a Cloud Access Security Broker (CASB)?

As more companies adopt cloud applications, there is a need for greater cloud security. Discover how a CASB can help with your IT security policies.

5 Ways for Small Businesses to Invest in Sustainable IT

Green IT helps businesses save on costs while preserving the environment. Let’s consider a few sustainable IT projects that companies can implement.

Top 13 Employee Onboarding Tips for Anywhere Operations

Anywhere Operations is the new frontier for work. Let’s discuss the top employee onboarding training tips to maximize performance and growth.

Managed IT Services
Addressing IT Talent Attrition with On-Demand IT Staffing

Choosing to go the outsourced IT staffing route eases the burden on your current IT department.

Beyond the Hybrid Work Model with Anywhere Operations

By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.

Top 5 Strategies for Managing a Hybrid Workplace

Anywhere Operations and the hybrid work model are the new normal. Let’s explore the top five management strategies for today's hybrid workplace.

How to Budget for Anywhere Operations

The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.

5 Mistakes to Avoid When Adopting Anywhere Operations

Optimizing the Anywhere Operations model in your organization will yield several benefits, yet there are some common pitfalls to avoid. Let’s explore them!

Top 5 Policies to Consider for Anywhere Operations

Anywhere Operations represent the new normal for business operations. Let’s explore the top five critical policies necessary for its adoption.

18 Questions to Ask When Adopting Anywhere Operations

Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.

Is Your VPN Solution Optimized for Anywhere Operations?

Our four core recommendations to ensure your VPN solution is optimized for Anywhere Operations to support your distributed workforce.

Three Strikes Against Universal Print for Small Businesses

Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.

Managed IT Services
Navigating Microsoft Licensing Complexities for Our Customers

Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.

Net Friends Owner John Snyder Named to National Small Business Association’s Leadership Council

NSBA’s Leadership Council to Advise Policymakers in Washington DC on Interests of Small Businesses

2021 in Retrospect with Net Friends President

An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.

2021 in Retrospect with Net Friends CEO

A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.

A Tech CEO’s Shortcut to Business Impact Analysis (BIA)

Most businesses don’t have the luxury of conducting a formal Business Impact Analysis. Here's a BIA shortcut for your everyday business decisions.

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