Shadow IT is a common issue with major security risks to consider. However, it is possible to leverage shadow IT to enhance your IT systems & security policies.
A true showdown between two leading office productivity titans: Should your business choose Google Workspace or Microsoft 365?
On-Site Support Services for small businesses.
Wireless networks have become the cornerstone of communication, pivotal in supporting our daily business endeavors. Should you assess your wireless network?
Storm readiness IT preparations will equip your business with safety protocols to respond quickly to weather disruptions.
Selecting the right managed IT services provider (MSP).
As your business grows, you'll need to hire new talent to support that growth. Automated device onboarding can accelerate the success of every new employee.
Outsourcing IT operations can restore internal cycles, improving support and filling gaps that enable you to concentrate on essential business priorities.
Your Managed Service Provider (MSP) can come to the rescue when there's an internet outage. Here's how!
As your business evolves, it is important to find an IT provider who can partner with you to support your growth.
Outsourced IT services allow SMBs to leverage the expertise and capacity of managed services providers to boost their productivity and profitability.
You never forget your first cybersecurity incident. It was the summer of 2001, & I was working as a field tech, supporting several medical research departments.
How do you know when to cut ties with your IT provider? You watch for these warning signs that indicate low operational maturity.
Nearly 1 out of 4 small businesses suffered at least one cyber attack last year. Discover cost free protections you can implement now to improve your security.
With an above-average hurricane season ahead of us this year, now is the time to prepare for any adverse weather that could impact your business.
The drive to be a dominant player in your market requires leveraging the latest tech innovations. Your IT should make you more competitive, not hold you back.
Hiring a Managed Services Provider (MSP) is a significant decision. Most businesses take one of three approaches, yet overlook a few key consideration factors.
Small businesses need to keep up with digital transformation to thrive. Let’s discuss four critical IT projects that can boost your success.
Learn more about NetForce Architect, our solution for IT projects that assist in cloud transitions and modernizing your operations to improve business.
The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.
Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.
"In 1999, I was a new tech at Net Friends, enjoying my time supporting dozens of research departments at Duke University."
Our four core recommendations to ensure your VPN solution is optimized for Anywhere Operations to support your distributed workforce.
Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.
How do measure the success of your Managed IT Services Provider? By tracking their key performance indicators. These are the top KPIs your MSP should report on.
It starts with a professional standardized certification for those who practice safe network design and operation.
Remote Desktop Protocol (RDP) vulnerabilities are often easy targets for cyber criminals and they are too expensive to appropriately secure and monitor.
Within the broad classification of "small business," there's one type that is largely unacknowledged in IT advertising: the "small office."
A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost.
You can leverage outsourced IT staffing for greater competitiveness. Discover how on-demand IT staffing can streamline your business growth.
Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.
Trying to keep IT costs low, or prioritize a fixed monthly cost? Let’s discuss how a managed IT services provider can help you manage your IT budget.
Without an annual assessment, most businesses have no visibility over their assets, resource constraints, or other critical insights about their environment.
Your business’ IT requirements will always fluctuate. Here are the top four situations where you will need expert tech staffing to help you pivot.
What does the primary focus of your IT company say about the operational maturity of your IT environment?
What tools do you have in place and optimized to support your risk-informed responses?
Does your business have a Technology Roadmap for your Digital Transformation journey?
Are you focused on minimizing network downtown or avoiding unnecessary disruptions?
Who should be the IT decision-maker in your business? How do you decide whether to outsource or hire for your IT needs?
Line-of-business (LOB) software is the Achilles heel of small business backup strategies. Don't forget to secure critical data from your LOB tools too.
Small and medium-sized businesses often hire managed IT service providers to reduce costs and leverage external expertise, assets, & direct vendor partnerships.
Net Friends Provides Triangle Businesses Exclusive Access to Aruba Networks Wired and Wireless Infrastructure Product Suite
The “Business Premium” plan is affordable and gives us access to powerful cloud-based security tools that we could call upon to keep your data more secure.
Establishing our Palo Alto Networks partner status allowed us to differentiate ourselves as an MSP and MSSP in the local and regional market.
This battle-tested process is what lets us give our NetVisor customers a single monthly rate, guaranteed for up to three years.
If your current IT provider isn’t operating within a defined Technology Stack, it means they are not supporting you optimally.
Microsoft Office 2010 will reach “end of support” status on October 13, 2020. If you still have users working with Office 2010, we recommend you upgrade now.
Your MSP must be willing to make difficult commitments in order for their Technology Stack to help customers produce returns on the investment.
Net Friends is the first managed service provider (MSP) in the Research Triangle region to deploy a complete Technology Stack for local businesses.
Net Friends is ready to help you get the most out of your existing Office 365 plan or upgrade to one that meets your new telecommuting needs.
Over 90% of all cyberattacks begin via email. Within minutes, Net Friends can implement a full suite of security controls that can protect you against exploits.
Protecting your credentials is a challenge in the best of times. There are so many clever tactics malicious attackers use to get your staff’s passwords.
In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.
When shopping around for a Managed Services Provider (MSP) to handle your IT needs, you might be inclined to skim the contract they give you...
If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.
