The Technology Roadmap should be a close companion to your IT Budget. Discover pro-tips from Net Friends on how to better capture your IT spending.
When targeting your desired outcomes is too difficult, try this brainstorming exercise to help you move forward with building your Technology Roadmap.
By cementing your Technology Stack from the onset, you dodge disruptions such as frequently recycling technology solutions and upending operational processes.
A Technology Roadmap will help any decision-maker capture a visual reference of the technology plans and enhancements that will drive their business forward.
Our cybersecurity culture is deeply informed by our vision for Universal Safe Networks and our commitment to help businesses fortify their security.
Discover a powerful tool that can help you capture your technology goals and scale your business. A Technology Roadmap is your IT Budget's missing companion.
Net Friends CEO John Snyder shares his motivations to create a demand-driven facility for his company to use as needed to collaborate and enrich their work.
The advantages of Anywhere Operations not only makes a compelling business case for enhancing your company’s performance, but it can help you make an impact.
A mature MSSP is your preferred strategic partner for implementing a robust cybersecurity program that aligns with your business operations.
Cloud providers are constantly upgrading their services to adhere to the latest industry standards and regulatory requirements to offer unprecedented security.
Nearly 1 out of 4 small businesses suffered at least one cyber attack last year. Discover cost free protections you can implement now to improve your security.
Should you buy your IT assets outright or lease them? Let's explore capital expenses vs. operating expenses and how OpEx can optimize your IT budget.
While "Work from Anywhere" is a common term, let's explore the future of "Anywhere Operations" and its implications for SMBs.
Do you need grant funding for your IT? Unsure about how to acquire and maximize IT grants? Explore how a Managed IT Services Provider can help you!
The drive to be a dominant player in your market requires leveraging the latest tech innovations. Your IT should make you more competitive, not hold you back.
At Net Friends, we have a long history of improving our cybersecurity posture and applying it to our services to promote secure environments for our customers.
A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost.
At Net Friends, we regularly review our contracts to revise wording that is ambiguous, update service features, and assess how we can address risk exposure.
Microsoft 365 OneDrive (Business Premium) is the best cloud-based file storage and sharing solution. Explore the business benefits of this powerful tool.
Microsoft Silver/Gold Partners with Microsoft Certified IT Experts can provide the most innovative and trusted technologies to support your business.
Meet Bob Casey, our Senior Business Advisor. Did you know that Bob spent a month in his twenties on his bicycle, riding across Europe?
Treatment of end-of-life devices requires policies for thorough data sanitization before e-waste recycling and disposal, especially with a remote workforce.
Net Friends aims to use "natural language" in our contracts, because we believe that they should be understood by the people who sign them.
Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.
We interviewed Cynthia Hemingway, the Chief Financial Officer for Fourlane, about her perspective on being both a provider and consumer of IT.
Trying to keep IT costs low, or prioritize a fixed monthly cost? Let’s discuss how a managed IT services provider can help you manage your IT budget.
Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.
Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.
After years of parallel growth with our software sister company, we became a stronger business with greater clarity and focus on our best-in-class IT solutions.
What does the primary focus of your IT company say about the operational maturity of your IT environment?
What tools do you have in place and optimized to support your risk-informed responses?
Does your business have a Technology Roadmap for your Digital Transformation journey?
Are you focused on minimizing network downtown or avoiding unnecessary disruptions?
The story of how we went from a scrappy group of six technicians at Duke to a radically innovative IT partner that brought HIPAA expertise to the table.
Who should be the IT decision-maker in your business? How do you decide whether to outsource or hire for your IT needs?
The primary lever of extortion in leakware is to threaten to release a target’s confidential data. Here's how you can protect yourself against these attacks.
With over 15 years of hiring perspective, John Snyder, Net Friends CEO, shares his thoughts on the common traits he looks for when hiring new talent.
Do you want your business to be competitive in the market? Here are 3 great reasons why you should hire an IT Managed Services Provider today!
Small and medium-sized businesses often hire managed IT service providers to reduce costs and leverage external expertise, assets, & direct vendor partnerships.
When we discovered Cortex XDR as the best detection & response tool on the market, we knew we'd do everything we could to create access to it for our customers.
How our Founder, David, fostered a culture of entrepreneurialism and experimentation that few IT Support companies have pursued...
A typical small business' IT budget should be somewhere between 3-7% of its total revenue. Here are 5 key questions to consider before investing in your IT.
How on earth did we “predict” the pandemic? All “Back to the Future” jokes aside, the simple fact is we didn’t predict anything. What we did was more practical.
Business coach Mark Henderson Leary is the podcast host of "You're Doing It Wrong," where he interviewed John Snyder about implementing EOS at Net Friends.
The top three reasons why we selected Kirkpatrick Price as our SOC 2 Type II auditor and how that led us to a powerful risk assessment tool.
How the Axio360 tool helped us quantify risks and give key stakeholders the power to make informed decisions in response to potential risk events.
How the Axio360's quant tool helps us explore various risk scenarios and directly quantify the costs for those events should they occur.
After our SOC 2 Type II audit, we started engaging with new risk categories that led us on a journey towards discovering a powerful risk assessment tool.
Establishing our Palo Alto Networks partner status allowed us to differentiate ourselves as an MSP and MSSP in the local and regional market.
In 2016, we hired a former educator with a Masters in curriculum development and instruction to join our team as our first Training Coordinator.
I first met Grant Leonard back in 2002. We hired him at Net Friends as a contractor to help with all sorts of IT security projects and initiatives.
This battle-tested process is what lets us give our NetVisor customers a single monthly rate, guaranteed for up to three years.
Ransomware simulation and mitigation is likely to be the element of MPT that even companies with limited security awareness find most compelling.
With an above-average hurricane season ahead of us this year, now is the time to prepare for any adverse weather that could impact your business.
Net Friends is introducing NetCore Elements, a monthly subscription service featuring Palo Alto Networks next-generation firewall and security protections.
Your MSP must be willing to make difficult commitments in order for their Technology Stack to help customers produce returns on the investment.
Net Friends is the first managed service provider (MSP) in the Research Triangle region to deploy a complete Technology Stack for local businesses.
Net Friends announced as first strategic partner in Axio360 Partnership Program featuring Axio's industry-leading platform for assessing cyber risk exposure.
Net Friends is partnering with Palo Alto Networks, the global cybersecurity leader, to deliver true next generation firewall security.
Net Friends is ready to help you get the most out of your existing Office 365 plan or upgrade to one that meets your new telecommuting needs.
Over 90% of all cyberattacks begin via email. Within minutes, Net Friends can implement a full suite of security controls that can protect you against exploits.
Protecting your credentials is a challenge in the best of times. There are so many clever tactics malicious attackers use to get your staff’s passwords.
We’ve been hearing for years that telecommuting is the future of work. Thanks to the COVID-19 pandemic, the future is here – whether we like it or not.
In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.
As Rahm Emanuel once said, “You never want a serious crisis to go to waste.”
Many small business owners have not performed the due diligence that will ensure their telecommuting policies are ready for a significant shift.
Our managers designed a practice drill that put each staff member in their preferred remote environment to verify they could perform their duties.
Many businesses are encouraging/requiring employees who can work remotely to do so because of the current pandemic. Here are some questions you should consider.
Net Friends, a North-Carolina based IT service and solutions provider, today announced that it has completed its voluntary SOC 2 Type II audit.
Angel Knight, a freshman from Claremont McKenna College, joined us at our HQ this week to shadow Colin Cannell, an alum of her school.
“I’ve never seen a network diagram that didn’t require a guided tour by the person who made it,” said Randy, our SOC 2 auditor, back in March 2019.
Any business interested in becoming SOC 2 Type II compliant will need top-notch partners in their corner to bring the expertise and focus necessary.
Passwords have repeatedly proven to be insufficient on their own to prevent targeted hacking attacks or misuse of our password-protected information.
When shopping around for a Managed Services Provider (MSP) to handle your IT needs, you might be inclined to skim the contract they give you...
From your Net Friends IT Security Experts: The Top 5 Cybersecurity Steps you can take to improve your IT security for 2019.
Strategic partnership with Castra Consulting and Bandura results in a major boost to Net Friends’ perimeter security and managed security services.
One year after the Equifax breach, the GAO filed an extensive 40 page report on the details of the Equifax breach and the government’s response to it.
If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.
