Business
How to Capture IT Costs on Your Technology Roadmap

The Technology Roadmap should be a close companion to your IT Budget. Discover pro-tips from Net Friends on how to better capture your IT spending.

Business
How to Leverage Lists to Build Your Technology Roadmap

When targeting your desired outcomes is too difficult, try this brainstorming exercise to help you move forward with building your Technology Roadmap.

Technology
The First Cornerstone to Safe Network Design: Technology Stack

By cementing your Technology Stack from the onset, you dodge disruptions such as frequently recycling technology solutions and upending operational processes.

Business
Why Your Business Needs A Technology Roadmap

A Technology Roadmap will help any decision-maker capture a visual reference of the technology plans and enhancements that will drive their business forward.

Cybersecurity
How We Developed Our Approach to Security

Our cybersecurity culture is deeply informed by our vision for Universal Safe Networks and our commitment to help businesses fortify their security.

Business
The Ultimate Guide to Technology Roadmaps

Discover a powerful tool that can help you capture your technology goals and scale your business. A Technology Roadmap is your IT Budget's missing companion.

Business
A Tech CEO's "Return to Office" Plan

Net Friends CEO John Snyder shares his motivations to create a demand-driven facility for his company to use as needed to collaborate and enrich their work.

Business
Top 7 Benefits of Anywhere Operations

The advantages of Anywhere Operations not only makes a compelling business case for enhancing your company’s performance, but it can help you make an impact.

Cybersecurity
What Does An MSSP Do For Your Business?

A mature MSSP is your preferred strategic partner for implementing a robust cybersecurity program that aligns with your business operations.

Technology
Why You Don't Need Another On-Prem Server

Cloud providers are constantly upgrading their services to adhere to the latest industry standards and regulatory requirements to offer unprecedented security.

Cybersecurity
Zero Cost Security Improvements to Protect Your Business

Nearly 1 out of 4 small businesses suffered at least one cyber attack last year. Discover cost free protections you can implement now to improve your security.

Business
Why Businesses Are Switching from CapEx to OpEx for their IT Investments

Should you buy your IT assets outright or lease them? Let's explore capital expenses vs. operating expenses and how OpEx can optimize your IT budget.

Business
Are You Ready for Anywhere Operations?

While "Work from Anywhere" is a common term, let's explore the future of "Anywhere Operations" and its implications for SMBs.

Business
IT Grants 101: How An MSP Can Help You Secure IT Grants

Do you need grant funding for your IT? Unsure about how to acquire and maximize IT grants? Explore how a Managed IT Services Provider can help you!

Managed IT Services
Top 7 Signs That Your IT Isn't Working

The drive to be a dominant player in your market requires leveraging the latest tech innovations. Your IT should make you more competitive, not hold you back.

Cybersecurity
How We Sustained Our Security Culture

At Net Friends, we have a long history of improving our cybersecurity posture and applying it to our services to promote secure environments for our customers.

Managed IT Services
Why You Need More Than A Break/Fix IT Partner

A Managed Services Provider gives your SMB access to several outsourced IT services at a predictable and affordable cost.

Business
How Net Friends Updates Our Contracts

At Net Friends, we regularly review our contracts to revise wording that is ambiguous, update service features, and assess how we can address risk exposure.

Technology
Top 7 Reasons Why Your Business Needs Microsoft 365 OneDrive

Microsoft 365 OneDrive (Business Premium) is the best cloud-based file storage and sharing solution. Explore the business benefits of this powerful tool.

Managed IT Services
Top 6 Benefits to Working With a Microsoft Partner

Microsoft Silver/Gold Partners with Microsoft Certified IT Experts can provide the most innovative and trusted technologies to support your business.

Life At Net Friends
Q&A with Bob Casey, Senior Business Advisor

Meet Bob Casey, our Senior Business Advisor. Did you know that Bob spent a month in his twenties on his bicycle, riding across Europe?

Technology
Creating a Media Disposal Policy for Remote Workers

Treatment of end-of-life devices requires policies for thorough data sanitization before e-waste recycling and disposal, especially with a remote workforce.

Business
Why Net Friends Relies on “Natural Language” Contracts

Net Friends aims to use "natural language" in our contracts, because we believe that they should be understood by the people who sign them.

Business
Top 8 Things to Include in Your IT Budget in 2021

Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.

Business
What Should A CFO Know About IT? Q&A with Fourlane CFO Cynthia Hemingway

We interviewed Cynthia Hemingway, the Chief Financial Officer for Fourlane, about her perspective on being both a provider and consumer of IT.

Managed IT Services
How A Managed Services Provider Can Help You Manage Your IT Budget

Trying to keep IT costs low, or prioritize a fixed monthly cost? Let’s discuss how a managed IT services provider can help you manage your IT budget.

Business
A Tech CEO Shares 4 Lessons Learned the Hard Way

Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.

Business
A Tech CEO Shares 4 Lessons Learned the Hard Way (Part 2)

Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.

Business
Our Deep History With Developers

After years of parallel growth with our software sister company, we became a stronger business with greater clarity and focus on our best-in-class IT solutions.

Business
How Your IT Partner Contributes to Your Operational Maturity

What does the primary focus of your IT company say about the operational maturity of your IT environment?

Business
Part III: How Your IT Partner Contributes to Your Operational Maturity

What tools do you have in place and optimized to support your risk-informed responses?

Business
Part II: How Your IT Partner Contributes to Your Operational Maturity

Does your business have a Technology Roadmap for your Digital Transformation journey?

Business
Part I: How Your IT Partner Contributes to Your Operational Maturity

Are you focused on minimizing network downtown or avoiding unnecessary disruptions?

Cybersecurity
How We Became HIPAA Experts

The story of how we went from a scrappy group of six technicians at Duke to a radically innovative IT partner that brought HIPAA expertise to the table.

Managed IT Services
Choosing Your IT Decision-Maker and Making the Outsourcing Decision

Who should be the IT decision-maker in your business? How do you decide whether to outsource or hire for your IT needs?

Cybersecurity
Leakware: The New Ransomware Targeting Hospitals, Law Firms, and... You?

The primary lever of extortion in leakware is to threaten to release a target’s confidential data. Here's how you can protect yourself against these attacks.

Business
4 Things a Tech CEO is Looking for in a New Hire

With over 15 years of hiring perspective, John Snyder, Net Friends CEO, shares his thoughts on the common traits he looks for when hiring new talent.

Managed IT Services
Top 3 Reasons Why Hiring a Managed Services Provider Can be a Game-Changer

Do you want your business to be competitive in the market? Here are 3 great reasons why you should hire an IT Managed Services Provider today!

Managed IT Services
The Benefits of Hiring An Outsourced IT Company

Small and medium-sized businesses often hire managed IT service providers to reduce costs and leverage external expertise, assets, & direct vendor partnerships.

Technology
How Our Passion for Cortex XDR Paid Off

When we discovered Cortex XDR as the best detection & response tool on the market, we knew we'd do everything we could to create access to it for our customers.

Business
Our First Entrepreneurial Steps

How our Founder, David, fostered a culture of entrepreneurialism and experimentation that few IT Support companies have pursued...

Business
Top 5 IT Budget Questions to Consider in 2021

A typical small business' IT budget should be somewhere between 3-7% of its total revenue. Here are 5 key questions to consider before investing in your IT.

Strategy
Our 6-Month Head Start on the Pandemic

How on earth did we “predict” the pandemic? All “Back to the Future” jokes aside, the simple fact is we didn’t predict anything. What we did was more practical.

Business
"You're Doing It Wrong" Podcast Episode on The Reluctant Visionary

Business coach Mark Henderson Leary is the podcast host of "You're Doing It Wrong," where he interviewed John Snyder about implementing EOS at Net Friends.

Cybersecurity
Identifying Point-in-Time Risks with Kirkpatrick Price

The top three reasons why we selected Kirkpatrick Price as our SOC 2 Type II auditor and how that led us to a powerful risk assessment tool.

Cybersecurity
Discovering a Next-Generation Risk Assessment Tool with Axio

How the Axio360 tool helped us quantify risks and give key stakeholders the power to make informed decisions in response to potential risk events.

Cybersecurity
Quantifying Risk Scenarios with Axio360

How the Axio360's quant tool helps us explore various risk scenarios and directly quantify the costs for those events should they occur.

Cybersecurity
Net Friends' Risk Assessment Video Series

After our SOC 2 Type II audit, we started engaging with new risk categories that led us on a journey towards discovering a powerful risk assessment tool.

Managed IT Services
How We Built Our Technology Stack: A Palo Alto Networks Case Study

Establishing our Palo Alto Networks partner status allowed us to differentiate ourselves as an MSP and MSSP in the local and regional market.

Life At Net Friends
What A Teacher Taught Us

In 2016, we hired a former educator with a Masters in curriculum development and instruction to join our team as our first Training Coordinator.

Life At Net Friends
How Our Joint Venture with Castra Began

I first met Grant Leonard back in 2002. We hired him at Net Friends as a contractor to help with all sorts of IT security projects and initiatives.

Managed IT Services
How We Apply Continual Improvement to IT

This battle-tested process is what lets us give our NetVisor customers a single monthly rate, guaranteed for up to three years.

Cybersecurity
Net Friends on Managed Pentesting in PenTest Magazine

Ransomware simulation and mitigation is likely to be the element of MPT that even companies with limited security awareness find most compelling.

Business
Top 4 Tips to Prepare Your Technology for Hurricane Season

With an above-average hurricane season ahead of us this year, now is the time to prepare for any adverse weather that could impact your business.

News
Net Friends Recognized by Palo Alto Networks as a NextWave MSSP Partner

Net Friends is introducing NetCore Elements, a monthly subscription service featuring Palo Alto Networks next-generation firewall and security protections.

Managed IT Services
Top 4 Technology Stack Questions to Ask Your MSP

Your MSP must be willing to make difficult commitments in order for their Technology Stack to help customers produce returns on the investment.

Managed IT Services
The Next Big Thing: Technology Stacks

Net Friends is the first managed service provider (MSP) in the Research Triangle region to deploy a complete Technology Stack for local businesses.

News
Net Friends Joins Axio360 Partnership Program

Net Friends announced as first strategic partner in Axio360 Partnership Program featuring Axio's industry-leading platform for assessing cyber risk exposure.

Technology
Top 3 Reasons Why Palo Alto Firewalls Are The Best

Net Friends is partnering with Palo Alto Networks, the global cybersecurity leader, to deliver true next generation firewall security.

Business
Office 365 Collaboration Tools: A Telecommuting Response

Net Friends is ready to help you get the most out of your existing Office 365 plan or upgrade to one that meets your new telecommuting needs.

Business
Securing Email & Cloud Data: A Telecommuting Response

Over 90% of all cyberattacks begin via email. Within minutes, Net Friends can implement a full suite of security controls that can protect you against exploits.

Business
Securing Identifications: A Telecommuting Response

Protecting your credentials is a challenge in the best of times. There are so many clever tactics malicious attackers use to get your staff’s passwords.

Business
Telecommuting Essentials

We’ve been hearing for years that telecommuting is the future of work. Thanks to the COVID-19 pandemic, the future is here – whether we like it or not.

Business
Our Telecommuting Response Packages

In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.

Business
Dust Off Your Business Continuity Plan for Your Telecommuting Response

As Rahm Emanuel once said, “You never want a serious crisis to go to waste.”

Business
Top 5 Requirements for a Telecommuting Policy

Many small business owners have not performed the due diligence that will ensure their telecommuting policies are ready for a significant shift.

Business
The Remote Drills That Prepared Us For A Pandemic

Our managers designed a practice drill that put each staff member in their preferred remote environment to verify they could perform their duties.

Business
Are You Prepared to Work Remotely?

Many businesses are encouraging/requiring employees who can work remotely to do so because of the current pandemic. Here are some questions you should consider.

News
Net Friends Receives SOC 2 Type II Attestation

Net Friends, a North-Carolina based IT service and solutions provider, today announced that it has completed its voluntary SOC 2 Type II audit.

Life At Net Friends
College Freshman Job Shadows at Net Friends

Angel Knight, a freshman from Claremont McKenna College, joined us at our HQ this week to shadow Colin Cannell, an alum of her school.

Business
The Creative Outcome of SOC Audits

“I’ve never seen a network diagram that didn’t require a guided tour by the person who made it,” said Randy, our SOC 2 auditor, back in March 2019.

Business
Why Strategic Partners Are Key to Your SOC 2 Type II Audit

Any business interested in becoming SOC 2 Type II compliant will need top-notch partners in their corner to bring the expertise and focus necessary. 

Cybersecurity
MFA = Multi-Factor Awesome

Passwords have repeatedly proven to be insufficient on their own to prevent targeted hacking attacks or misuse of our password-protected information.

Managed IT Services
Five Questions to Answer Before You Sign A Managed Services Contract

When shopping around for a Managed Services Provider (MSP) to handle your IT needs, you might be inclined to skim the contract they give you...

Cybersecurity
Top 5 Cybersecurity Steps to Take in 2019

From your Net Friends IT Security Experts: The Top 5 Cybersecurity Steps you can take to improve your IT security for 2019.

News
Announcing A Significant Leap Forward In Our Security Services

Strategic partnership with Castra Consulting and Bandura results in a major boost to Net Friends’ perimeter security and managed security services.

Cybersecurity
Equifax Breach: One Year Later

One year after the Equifax breach, the GAO filed an extensive 40 page report on the details of the Equifax breach and the government’s response to it.

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