Business Strategy
Weathering the Storm: Safeguarding Your Business with Hurricane IT Preparedness

Storm readiness IT preparations will equip your business with safety protocols to respond quickly to weather disruptions.

Business Strategy
Are You Ready for a HIPAA Audit?

The Office for Civil Rights (OCR) recently announced that they will resume HIPAA compliance audits in 2024.

Business Strategy
Net Friends Champions SMB Cybersecurity with NetSafe™ Launch

The risk of cyberattacks is notably heightened for small businesses. Over 46% of cyber breaches target SMBs. Is your business protected?

Business Strategy
2024 Outlook with Net Friends CEO

"As I look ahead to another awesome year in business, I see 2024 as a deeply collaborative year with high levels of engagement," John remarks.

Business Strategy
2023 in Retrospect with Net Friends President

Net Friends President, Neelesh Patel, reflects on our journey as a company in 2023 to highlight major milestones that fueled our growth.

Business Strategy
How the Hybrid vCIO & Customer Success Approach Elevates IT Outcomes

Discover the benefits to IT services when you merge two key roles: Virtual Chief Information Officer (vCIO) and Customer Success Manager (CSM).

Business Strategy
Top 4 Qualities to Look for in a vCIO

Discover the essential traits to look for in a Virtual Chief Information Officer (vCIO) to unlock greater business growth.

Business Strategy
Decoding the Four Chief Information Officer (CIO) Archetypes

Navigating the sometimes-seismic shifts in technology is no small feat, and that's why companies turn to a CIO to guide the way.

Business Strategy
Boosting Business Success with a Virtual CIO (vCIO)

A full-time CIO comes with a high salary that is not practical for a small business. What can a business do to close the gap?

Business Strategy
How Neelesh Patel Became Partner at Net Friends

Net Friends CEO, John Snyder, shares from his perspective how Neelesh Patel came to be his business partner.

Business Strategy
How We Deliver Value To Our Customers

Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.

Business Strategy
ChatGPT-4 and 4 Practical Business Uses in our MSP

Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.

Business Strategy
Why You Need Technology Business Reviews

Technology Business Reviews play a powerful role in enabling decision-makers to limit unnecessary expenses and reallocate resources to promising IT initiatives.

Business Strategy
6 Most Common IT Concerns for Small Businesses

With restraints on resources and manpower, small businesses face higher stakes when seeking to make smart and informed IT investments.

Business Strategy
Why Businesses Are Switching from CapEx to OpEx for their IT Investments

Is it better to buy your IT assets outright or lease them? Let's examine capital expenses vs. operating expenses, and how OpEx can optimize your IT budget.

Business Strategy
Pro-Tips for the SMB's Digital Transformation Journey

Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.

Business Strategy
3 Simple Productivity Tips from the Net Friends C-Suite

Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.

Business Strategy
2023 Strategic Priorities with Net Friends CEO

"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.

Business Strategy
2022 in Retrospect with Net Friends President

In 2022, Net Friends increased growth by a staggering 43%—an extraordinary feat that not only sets a new bar for Net Friends, but for all MSPs in our area.

Business Strategy
Adapting to the Dark Side of High Growth

"I discovered the hard way that there is such a thing as too much growth," John Snyder shares. Read more about how high growth impacted our business.

Business Strategy
ChatGPT and Our MSP

A new interactive artificial intelligence (AI) tool called ChatGPT captivated my team this week and this is how we're experimenting with it.

Business Strategy
Embracing A Schism to Clarify Our Mission

As Net Friends approached 10 years in business, the company became alarmingly fractious. However, the decisions we had to make led us straight into new growth.

Business Strategy
Our First “Near Death” Experience

As we celebrate 25 hard won years in business, I’d like to share some real-world crises that became crucial transitions into where we are today.

Business Strategy
5 Business Decisions to Make Before Your Azure Deployment

Creating a new Microsoft Azure deployment is a relatively straightforward process. However, a business needs to consider a few key decisions first.

Business Strategy
Why Small Businesses Choose Microsoft Azure

Microsoft Azure is an awesome platform for small businesses (SMBs) to build from. Unpack Azure with us in terms that any SMB owner can understand.

Business Strategy
6 Early Signs You Joined the Right Company

Let’s explore a few things you can look out for that indicate whether you made the right choice in joining a company.

Business Strategy
Not Just Luck - How to Land Your First Job Post Grad

Here, we'll discuss some best practices for landing a promising position as an early career job seeker.

Business Strategy
Why Your Business Needs A Microsoft Solutions Partner

Any business seeking a Managed Services Provider (MSP) can find it tricky to differentiate between the various companies that claim to provide IT services.

Business Strategy
Top 5 Future-Proof Business Skills to Cultivate

Let’s explore the top 5 skills that you’ll need to cultivate and maintain over the next 10 years.

Business Strategy
How to Succeed at Work After Graduation: 6 Rookie-Friendly Tips

With these six suggestions at your fingertips, you'll stand out in the right ways and advance quickly in your profession.

Business Strategy
Top 7 Must-do's During a Job Interview – For Candidates

We've gathered some fundamental interviewing tips below to help you start your career on the right foot.

Business Strategy
Top 4 Tips to Prepare Your Technology for Hurricane Season

With an above-average hurricane season ahead of us this year, now is the time to prepare for any adverse weather that could impact your business.

Business Strategy
‍How Anywhere Operations Improves Customer Experiences

Anywhere Operations yields many benefits for companies that adopt the model. Let’s explore how it also enhances customer experiences.

Business Strategy
How to Update Your IT Budget When Switching from CapEx to OpEx

Companies are switching their mode of IT investments from CapEx to OpEx. Discover how to adjust your IT budget to support the switch to OpEx.

Business Strategy
Tips for Adapting Your Business Continuity Plan for Anywhere Operations

Remote and hybrid work models are here to stay. Discover how Anywhere Operations can enhance your business continuity plan for sustainable growth.

Business Strategy
Top 5 Reasons a Business Continuity Plan is Critical

A business continuity plan is crucial for your company’s risk mitigation strategies. Let’s consider the top benefits of this risk management tool.

Business Strategy
5 Ways for Small Businesses to Invest in Sustainable IT

Green IT helps businesses save on costs while preserving the environment. Let’s consider a few sustainable IT projects that companies can implement.

Business Strategy
Top 13 Employee Onboarding Tips for Anywhere Operations

Anywhere Operations is the new frontier for work. Let’s discuss the top employee onboarding training tips to maximize performance and growth.

Business Strategy
Beyond the Hybrid Work Model with Anywhere Operations

By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.

Business Strategy
Top 5 Strategies for Managing a Hybrid Workplace

Anywhere Operations and the hybrid work model are the new normal. Let’s explore the top five management strategies for today's hybrid workplace.

Business Strategy
How to Budget for Anywhere Operations

The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.

Business Strategy
5 Mistakes to Avoid When Adopting Anywhere Operations

Optimizing the Anywhere Operations model in your organization will yield several benefits, yet there are some common pitfalls to avoid. Let’s explore them!

Business Strategy
Top 5 Solvable Remote Work Challenges

While most industries appear to have adjusted to the work-from-anywhere model, we should consider several challenges that may arise in this mass shift.

Business Strategy
Top 5 Policies to Consider for Anywhere Operations

Anywhere Operations represent the new normal for business operations. Let’s explore the top five critical policies necessary for its adoption.

Business Strategy
18 Questions to Ask When Adopting Anywhere Operations

Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.

Business Strategy
Top 7 Benefits of Anywhere Operations

The advantages of Anywhere Operations not only create a compelling business case for enhancing your company’s performance, but they can help you make an impact.

Business Strategy
Are You Ready for Anywhere Operations?

While "Work from Anywhere" is a common term, let's explore the future of "Anywhere Operations" and its implications for small businesses.

Business Strategy
2021 in Retrospect with Net Friends President

An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.

Business Strategy
2021 in Retrospect with Net Friends CEO

A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.

Business Strategy
A Tech CEO’s Shortcut to Business Impact Analysis (BIA)

Most businesses don’t have the luxury of conducting a formal Business Impact Analysis. Here's a BIA shortcut for your everyday business decisions.

Business Strategy
Top Creative Uses for Your Technology Roadmap

Leverage your Technology Roadmap in new ways by exploring its greater potential and unlock even more business growth.

Business Strategy
How to Maximize the Value of Your Technology Roadmap

Your Technology Roadmap is only as powerful as you allow it to be when you regularly consult it with your internal stakeholders to advance your goals.

Business Strategy
How to Capture IT Costs on Your Technology Roadmap

The Technology Roadmap should be a close companion to your IT Budget. Discover pro-tips from Net Friends on how to better capture your IT spending.

Business Strategy
How to Leverage Lists to Build Your Technology Roadmap

When targeting your desired outcomes is too difficult, try this brainstorming exercise to help you move forward with building your Technology Roadmap.

Business Strategy
Why Your Business Needs A Technology Roadmap

A Technology Roadmap will help any decision-maker capture a visual reference of the technology plans and enhancements that will drive their business forward.

Business Strategy
The Ultimate Guide to Technology Roadmaps

Discover a powerful tool that can help you capture your technology goals and scale your business. A Technology Roadmap is your IT Budget's missing companion.

Business Strategy
A Tech CEO's "Return to Office" Plan

Net Friends CEO John Snyder shares his motivations to create a demand-driven facility for his company to use as needed to collaborate and enrich their work.

Business Strategy
Top 8 Cloud-Based Services for Business

Implementing these cloud-based services may be the game-changer you need to grow your business and profit margin.

Business Strategy
IT Grants 101: How An MSP Can Help You Secure IT Grants

Do you need grant funding for your IT? Unsure about how to acquire and maximize IT grants? Explore how a Managed IT Services Provider can help you!

Business Strategy
How Net Friends Updates Our Contracts

At Net Friends, we regularly review our contracts to revise wording that is ambiguous, update service features, and assess how we can address risk exposure.

Business Strategy
Why Net Friends Relies on “Natural Language” Contracts

Net Friends aims to use "natural language" in our contracts, because we believe that they should be understood by the people who sign them.

Business Strategy
Top 8 Things to Include in Your IT Budget in 2021

Does your company have an IT budget? What are your tech spending categories? Keep reading for great insights on what should be included.

Business Strategy
What Should A CFO Know About IT? Q&A with Fourlane CFO Cynthia Hemingway

We interviewed Cynthia Hemingway, the Chief Financial Officer for Fourlane, about her perspective on being both a provider and consumer of IT.

Business Strategy
A Tech CEO Shares 4 Lessons Learned the Hard Way

Net Friends CEO, John Snyder, shares hard-won knowledge to help others in business find a shorter path to success.

Business Strategy
A Tech CEO Shares 4 Lessons Learned the Hard Way (Part 2)

John Snyder, CEO of Net Friends, shares valuable insights gained from experience to help others in business achieve success more quickly.

Business Strategy
Our Deep History With Developers

After years of parallel growth with our software sister company, we became a stronger business with greater clarity and focus on our best-in-class IT solutions.

Business Strategy
How Your IT Partner Contributes to Your Operational Maturity

What does the primary focus of your IT company say about the operational maturity of your IT environment?

Business Strategy
Part III: How Your IT Partner Contributes to Your Operational Maturity

What tools do you have in place and optimized to support your risk-informed responses?

Business Strategy
Part II: How Your IT Partner Contributes to Your Operational Maturity

Does your business have a Technology Roadmap for your Digital Transformation journey?

Business Strategy
Part I: How Your IT Partner Contributes to Your Operational Maturity

Are you focused on minimizing network downtown or avoiding unnecessary disruptions?

Business Strategy
4 Things a Tech CEO is Looking for in a New Hire

With over 15 years of hiring perspective, John Snyder, Net Friends CEO, shares his thoughts on the common traits he looks for when hiring new talent.

Business Strategy
Our First Entrepreneurial Steps

How our Founder, David, fostered a culture of entrepreneurialism and experimentation that few IT Support companies have pursued...

Business Strategy
Top 5 IT Budget Questions to Consider in 2021

A typical small business' IT budget should be somewhere between 3-7% of its total revenue. Here are 5 key questions to consider before investing in your IT.

Business Strategy
"You're Doing It Wrong" Podcast Episode on The Reluctant Visionary

Business coach Mark Henderson Leary is the podcast host of "You're Doing It Wrong," where he interviewed John Snyder about implementing EOS at Net Friends.

Business Strategy
Top 3 BYOD Risks for WFH

As businesses worldwide shifted to work-from-home configurations at the start of the pandemic, this left many with little choice but to adopt “BYOD” solutions.

Business Strategy
Office 365 Collaboration Tools: A Telecommuting Response

Net Friends is ready to help you get the most out of your existing Office 365 plan or upgrade to one that meets your new telecommuting needs.

Business Strategy
Securing Email & Cloud Data: A Telecommuting Response

Over 90% of all cyberattacks begin via email. Within minutes, Net Friends can implement a full suite of security controls that can protect you against exploits.

Business Strategy
Securing Identifications: A Telecommuting Response

Protecting your credentials is a challenge in the best of times. There are so many clever tactics malicious attackers use to get your staff’s passwords.

Business Strategy
Our Telecommuting Response Packages

In response to the COVID-19 crisis, we are announcing special packages designed to help you transition to working remotely with minimal loss of productivity.

Business Strategy
Dust Off Your Business Continuity Plan for Your Telecommuting Response

As Rahm Emanuel once said, “You never want a serious crisis to go to waste.”

Business Strategy
Top 5 Requirements for a Telecommuting Policy

Many small business owners have not performed the due diligence that will ensure their telecommuting policies are ready for a significant shift.

Business Strategy
The Remote Drills That Prepared Us For A Pandemic

Our managers designed a practice drill that put each staff member in their preferred remote environment to verify they could perform their duties.

Business Strategy
Are You Prepared to Work Remotely?

Many businesses are encouraging/requiring employees who can work remotely to do so because of the current pandemic. Here are some questions you should consider.

Business Strategy
Our Staffing Plan for COVID-19

Net Friends has authorized staff to work remotely at their own discretion while we adapt to the elevated threat level caused by the COVID-19 pandemic.

Business Strategy
The Creative Outcome of SOC Audits

“I’ve never seen a network diagram that didn’t require a guided tour by the person who made it,” said Randy, our SOC 2 auditor, back in March 2019.

Business Strategy
RHCC: Storm Ready! When Disaster Strikes

Unfortunately, health care emergencies don’t wait out a storm. High stress, high risk, high stakes.

Our friendly IT Experts are here for you. Contact Us Today!

Are you searching for a SOC 2 compliant
IT Services Provider you can trust?

Connect With A [Net] Friend

Contact our IT
Support Center 24/7

Option 1: Call (919) 680-3763
Option 2: Email - request@netfriends.com
Option 3: Complete the form below
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

If your support issue requires immediate assistance, please call our office. Email & web form submissions are only reviewed during business hours.